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Platform Features

Peoplevox is a fully-featured WMS and is built for scale. Check out the capabilities of our desktop platform and warehouse management app.

Peoplevox WMS features

It is clear Peoplevox is built exactly for our use case. It’s bulletproof and has significantly reduced human error from the operation.

Chris Brian

Co-Founder, LOVALL

Peoplevox Platform Overview

Android App

Our native Android warehouse management app is designed for the warehouse user. Download it from our helpdesk to get started. It is designed to be easy to use. A new member of your warehouse team can be trained on basic functions and picking orders in 30 minutes.

Web Platform

Our desktop based web app is the control hub for everything. Configure it to suit your business requirements. This includes: setting up warehouse locations, sites and zones; controlling your inventory; creating pick actions; managing users and integrations.

Reporting and Dashboards

Align your warehouse team with the goals of the operation using our suite of dashboards and analyse warehouse performance with our wide range of reports. We have 40+ out-of-the-box reports and customisable dashboards that can be configured to display exactly what you care about.

Feature Overview

Set Up and Platform

Mobile Barcode Scanning for Ecommerce Operations

Streamline your ecommerce workflows by capturing information through barcodes. Use a Bluetooth scanner, built-in barcode scanner, or your device’s camera to speed up inventory and order management processes.

Offline Mode for Seamless Ecommerce Fulfillment

Avoid operational downtime due to WiFi black spots in your warehouse. Offline mode ensures uninterrupted order processing even during connectivity issues.

Barcode Capture for Unassigned Products

Easily manage ecommerce inventory by using the app to capture barcodes for products that lack pre-assigned codes.

Configurable Ecommerce Workflows

Tailor workflows to match your ecommerce business needs. Toggle specific steps on or off to optimize processes like picking, packing, and shipping.

Inventory Management for Ecommerce Success

Track the exact location, status, and quantity of every item in your ecommerce inventory, ensuring accurate stock updates and faster fulfillment.

Support for Multiple Barcodes Per Supplier

Enhance ecommerce supply chain flexibility by assigning multiple barcodes to a single item, simplifying supplier management.

Print Template Rules for Shipping Documents

Automate shipping documentation for orders. Configure rules to print region-specific information, such as country-specific returns forms, directly from the system.

Concurrent User Licenses for Team Efficiency

Manage user access to your ecommerce platform efficiently with concurrent user licenses, ensuring your team can collaborate seamlessly.

Kit Manager for Ecommerce Product Bundles

Easily set up and manage product kits or bundles. Define parent-child product relationships to support ecommerce promotions and bundled sales.

Dynamic Locations for Optimized Ecommerce Warehousing

Organize your warehouse with a multi-level hierarchy of dynamic locations, each assigned a unique barcode and sequence number, perfect for scaling ecommerce operations.

Multi-Warehouse Management for Ecommerce Growth

Operate multiple warehouses independently while synchronizing inventory across all locations to support ecommerce expansion.

Purchase Orders Made Simple

Create and export basic purchase orders in CSV format to streamline supplier management for your ecommerce business.

Sales Order Tracking

Monitor ecommerce sales orders and track their progress through your warehouse for improved order accuracy and customer satisfaction.

Open API for Ecommerce Integrations

Seamlessly connect your ecommerce platforms, technology stack, and warehouse management system using an open, web-based API.

Cloud Printing for Ecommerce Fulfillment

Print shipping labels and documentation directly from your Peoplevox account to any local network printer using a web browser or Android app, without additional software.

Automatic System Updates

Keep your ecommerce warehouse running smoothly with automated updates for your WMS platform and mobile app.

Optimize Storage with Multiple Items per Location

Maximize warehouse efficiency for ecommerce by storing multiple SKUs in a single location while maintaining accurate inventory tracking.

Assign Multiple Locations per Item

For high-demand itemss, assign SKUs to multiple warehouse locations, ensuring faster picking and reduced lead times.

Item Synchronization

Peoplevox integrates seamlessly with your ecommerce platforms to sync products, inventory levels, and order statuses. Refer to our API documentation for detailed item catalog fields.

Location Types for Ecommerce Efficiency

Set up dedicated locations for picking or bulk storage to streamline ecommerce operations and ensure efficient stock replenishment.

Design Ecommerce Shipping Documents

Customize shipping documentation using the built-in HTML editor to enhance branding and meet ecommerce compliance requirements.

Sandbox Environment for Ecommerce Testing

Use the sandbox environment to test workflows and configurations before going live, ensuring a smooth ecommerce implementation.

Composite Barcode Handler for Enhanced Data Capture

Simplify ecommerce processes by scanning composite barcodes containing product and unit-of-measure data in one step.

Warehouse Management

Adjust Inventory for Ecommerce Operations

Manually adjust stock levels in any location and record a reason for the adjustment to ensure accurate ecommerce inventory management and error tracking.

Quick Registration for Ecommerce Warehouses

Speed up ecommerce fulfillment by quickly registering items into warehouse locations through barcode scanning of the item and its location.

Simplified Inventory Counting

Count inventory at specific warehouse locations and compare results against expected levels. Track the time since the last count to prioritize ecommerce stock accuracy.

Scan to Move for Flexibility

Easily relocate barcoded items within the warehouse by scanning individual items or selecting all items in a location, enabling efficient ecommerce inventory organization.

Scan to Remove for Accurate Records

Remove damaged or unsellable products from ecommerce stock with a clear removal reason, ensuring accurate inventory updates and reporting.

Quarantine Unsellable Stock for Ecommerce Compliance

Move unsellable items into a designated ‘Quarantine’ location to prevent them from being listed as available for ecommerce sales.

Variance Reporting for Ecommerce Inventory Management

Review discrepancies found during ecommerce inventory counts and process variances before updating stock levels to maintain accuracy.

Advanced Inventory Registration for Ecommerce Accuracy

Add inventory to locations with configurable reasons recorded in the audit trail, supporting accountability in ecommerce stock management.

Containers & License Plates for Ecommerce Storage

Organize bulk ecommerce inventory with containers assigned unique IDs or license plates. Track container movement throughout the warehouse for streamlined pallet-based operations.

Automated Replenishment for Ecommerce Stock Availability

Maintain optimal stock levels for ecommerce picking by automating replenishment from bulk storage locations when quantities fall below the minimum threshold.

Receive Goods Against POs for Efficiency

Simplify ecommerce receiving by booking inventory against purchase orders. Automatically reconcile deliveries, flag missing items, or identify unordered products.

Auto-Reconcile POs for Ecommerce Operations

Eliminate manual PO reconciliation with automated processes, saving time and enhancing accuracy in ecommerce supply chain workflows.

Directed Put-Away for Ecommerce Warehousing

Use directed put-away to optimize ecommerce inventory storage. The system suggests ideal locations based on current, past, or empty storage areas.

Receive Without a PO for Flexible Stocking

Receive individual items into the warehouse even without a purchase order, enabling flexible updates to your ecommerce inventory.

Efficient Ecommerce Returns Management

Process ecommerce customer returns quickly by scanning the Sales Order ID. Capture return condition and state, automatically routing unsellable items to ‘Quarantine’ locations.

Receive Without Scanning for Ecommerce Delivery

Streamline ecommerce receiving by selecting the PO and updating ordered quantities to match received items without scanning each product.

Goods-In Reconciliation for Accuracy

Add a safety step to ecommerce receiving by manually reconciling goods-in receipts before finalizing updates, ensuring accurate purchase order management.

Pick, Pack and Ship

Failed Picks Manager for Ecommerce Operations

View and manage failed picking actions directly from the web platform. Check stock at specified locations and make necessary adjustments to keep order fulfillment on track.

Failed Pick Re-Routing for Faster Fulfillment

Automatically re-route pickers to the fastest path when a failed pick requires a new item location to be added to their route, ensuring minimal delays in ecommerce workflows.

Pick by Order for Streamlined Picking

Optimize ecommerce picking by completing one order at a time using the most efficient route through the warehouse.

Unpick Items for Cancelled or Damaged Orders

Easily unpick items if an order is cancelled or products are damaged during picking. Similar to “scan to move,” this feature moves items back from the ‘Ship’ location to inventory.

Multi-Item Batch Picking for Efficiency

Combine multiple orders into a single pick route. Items can be stored anywhere on the picking cart, maximizing speed for orders with varied item sizes and quantities.

Pick for Store Fulfillment

Prepare items to ship directly to your physical stores, seamlessly integrating ecommerce and retail operations.

Pick & Sort to Cart for Order Accuracy

Pick multiple orders in a single route, directing pickers to sort items by order into specific cart locations. Perfect for orders with uniform sizes and quantities.

Capture Serial Numbers for Traceability

Record serial numbers during picking for serialized inventory items, ensuring traceability and compliance with ecommerce requirements.

Repack Picked Items for Optimized Ecommerce Shipping

Move items between containers or shipping locations to optimize packing and shipping processes for orders.

Ship by Container for Bulk Ecommerce Fulfillment

Ship entire containers of picked items by scanning the container’s license plate and confirming shipment, ideal for bulk orders.

Mobile Shipping for Flexibility

Use the Android mobile app to ship orders. Perfect for packing benches without computers or shipping larger items efficiently.

Order-Led Ship for Simplified Ecommerce Packing

Ship sorted orders by scanning their assigned location or container ID. This feature helps locate and process orders efficiently for final shipment.

Package Selection for Ecommerce Shipping Accuracy

Choose the package type during shipping and provide precise dimensions to your ecommerce shipping software. Use barcode cheat sheets to quickly capture package details.

Stop Ship for Control

Enable customer service, fulfillment teams, or your ecommerce platform to stop the shipping of any order instantly. This “panic button” gives complete control over what leaves the warehouse.

Item-Led Ship for Seamless Order Completion

Scan an item to locate the oldest picked order awaiting shipment. For multi-item orders, view all required items and their locations to pack and ship as a single package.

Quick Ship for Rapid Ecommerce Fulfillment

Select one or multiple ecommerce sales orders and update their status to shipped in just a few clicks, speeding up order processing.

Reports and Dashboards

Configurable Reports for Ecommerce Insights

Create custom reports by combining over 50 filters and views tailored to your ecommerce operations. Save these configurations, share them with your team, and export to CSV for deeper analysis of performance and inventory.

Audit Trail for Complete Inventory Tracking

Track every action in your warehouse with a detailed audit trail. Drill down into user activity, transactions, and time periods to fully understand your ecommerce inventory history and resolve discrepancies quickly.

Configurable Dashboards for Ecommerce Data Visualization

Transform reports into visually engaging dashboard components to analyze key ecommerce metrics. Custom dashboards are accessible via direct URLs and can be shared across your organization for aligned decision-making.

Order Event Tracking for Seamless Ecommerce Fulfillment

Gain full visibility into the entire lifecycle of your orders. Track every event, from order placement to shipping and returns, in one consolidated history. Access detailed insights, including who picked the order, from which location, and the exact time of each action, eliminating blind spots in the ecommerce fulfillment process.

Overcome slow picking processes

Let’s Build Your Backbone for Growth

Descartes Peoplevox isn’t just software.
It’s the operational foundation for brands that want to scale fast, stay accurate, and protect margins while delivering a world-class customer experience.

Ready to go from chaos to control?