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Reporting and Dashboards

Warehouse Problems You Can't Fix When You Can't See Them

Running a warehouse without key performance indicators (KPIs) is like flying blind. When you can’t see what’s happening, you can’t improve it. Most growing ecommerce businesses face these hidden issues every day:

  • Slow pick speeds cause delayed shipments, disappointed customers, and urgent customer service tickets.
  • Inventory inaccuracies mean overselling online, canceled orders, and frustrated buyers.
  • Returns spike or bottlenecks build, but there’s no clear view of where things go wrong or who’s affected.

Descartes Peoplevox gives you clear, live visibility across your entire warehouse — so you can fix what’s broken, double down on what’s working, and start making informed, confident decisions based on hard data.

Real-Time Dashboards That Keep Teams on Target

Peoplevox dashboards show live performance metrics from across your warehouse — ideal for big screens, shift huddles, and data-driven team discussions. More than just charts, these dashboards turn hidden problems into visible opportunities for action.

What You’ll See (And Why It Matters):

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Orders Picked/Shipped Per Hour

Are we keeping up with order demand in real time? This view helps team leads adjust labor or shift focus to avoid backlog.

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Top vs. Bottom Picker/Packer

Don’t know who’s holding you back? This dashboard highlights performance gaps. Use it to identify coaching needs, replicate top-performer workflows, or gamify performance to keep things fun and competitive.

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Outstanding Orders by Shipping Method

Which orders are at risk of service level agreement (SLA) breaches? This view surfaces delays before they become support tickets.

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Expected vs. Received Goods-In

Is your stock actually arriving as expected? Identify supplier issues and receiving shortfalls instantly.

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Returns Processed Today

How many returns are you handling, and why? Track workload on the returns bench and spot recurring product issues early.

Pre-Built Reports That Reveal Actionable Trends

Access 70+ warehouse-specific reports without needing separate business intelligence (BI) tools. Filter, group, and export your data — or pull it into your BI stack via API.

Dispatch Summary by Carrier/Service

Are your shipping partners performing as expected? Use this report to optimize carrier choices, avoid delays, and reduce delivery issues.

Picking Productivity by User and Shift

Who’s working efficiently — and who needs support? Track individual and team performance to improve throughput and training.

Return Reasons and Item Condition

Why are products coming back? Identify trends that indicate quality, sizing, or product data issues, and take corrective action.

Inventory Movement and Audit Logs

What happened to your stock and when? Full traceability helps you investigate errors, shrinkage, and accountability.

Time Taken for Each Fulfillment Stage

Where are you slowing down? Break down the process to uncover bottlenecks from pick to pack to ship.

Cycle Count Recency by Bin

When was your inventory last verified? Prioritize stock checks and keep your inventory accuracy consistently high.

All reports can be customized and filtered by user, date, order profile, SKU, and more.

Visibility That Drives Action

Every scan, task, and user action in Peoplevox is time-stamped and traceable. You get a clear picture of who did what, when, and where — so you can fix problems fast and prevent them from recurring. This level of visibility turns confusion into clarity, and manual guesswork into confident decisions.

What You Can Do with Peoplevox Visibility

Smarter Labor Planning

Schedule around real data: order volume, shifts, and productivity by team.

Faster Onboarding

Track how quickly new hires ramp up and where they need support.

More Accurate Picking

Use user-level data to reduce errors and identify coaching needs.

Real-Time Inventory Health

Run recounts based on cycle count age, inventory variance, or stockouts.

Return Reduction Insights

See which products get returned most — and why.

Root Cause Investigations

Audit every action in the warehouse to identify what went wrong.

FAQ

What KPIs can Peoplevox track?

Pick speed, fulfillment rates, inventory counts, user productivity, return trends, and more.

Can I customize the dashboards?

Yes. You can configure dashboards using any report data and display them in real time on large screens.

How does it improve team performance?

 Track every user’s actions and results to coach low performers, reward top performers, and identify process issues.

Do I need additional BI tools?

No. You can filter, group, and export reports directly in Peoplevox—or pull them into your BI tool via API.

Related Features

Inventory Tracking
Receiving and Putaway
Shipping Integration
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