The unstoppable wave of e-commerce means quality of fulfillment must be the priority when building a brand. Adding Peoplevox to Netsuite is the way to safeguard that customer experience as you scale.
NetSuite covers core finance and business functions. The warehouse management elements have not been built with e-commerce in mind.
NetSuite often requires custom development and an expensive, time-intensive IT department to make it work for your business processes.
Going 'full NetSuite' creates a single point of failure. It also limits your ability to tap into the ever-growing ecosystem of platforms out there for e-commerce, across fulfillment, analytics, marketing and more.
We went deep on rich features for e-commerce brands, understanding high volume requirements and the importance of customer experience.
We make it as easy as possible to add team members when you need them. Flex up users can be added and trained on the mobile app in less than an hour.
In The Style, Lounge Underwear and Ghost Lifestyle put Peoplevox into the hands of their warehouse teams and ship 100k+ orders per week
NetSuite's native API is used to connect to our API for the following transactions:
Purchase order export
Goods in note import - reconciliation of what is received against the PO
Sales order export
Despatch / shipment import with tracking details from parcel carriers
Jason Greenwood, Director of E-Commerce at HealthPost, talks us through his mindset scoping a digital transformation for the back-end operations for New Zealand's largest online health and wellness store.
We don't just sell software; we're experts in warehousing. Every project we undertake in unique. We'll work with you on the right solution for your business.
Custom dashboards and in-depth reporting give both warehouse managers and customers a real-time view on order progress.
Our platform is highly configurable without needing to dive into the code.
We fit in by influencing our area of speciality: fulfillment for e-commerce. Anything NetSuite handles that is tied to the warehouse, Peoplevox is implemented to upgrade: from purchase orders being created through to order shipment and returns. It works to ensure accuracy and speed across all processes. Everything is recorded, everything is accountable, everything is reliable.
We know that the end to end experience you're able to provide to your customers is crucial. Putting the right systems in means no possibility of overselling, no room for human error, and no reason for any warehouse processes to lead to late, inaccurate or cancelled orders.