Our integration with Descartes Peoplevox is a game-changer for ecommerce merchants. We’ve created a seamless integration that streamlines warehouse operations, optimizes inventory management, and delivers exceptional customer experiences. This revolutionary approach to returns and exchanges helps businesses like Kookai, Clothing the Gaps and CurrentBody be more efficient, profitable, and sustainable.
Integrated Platforms to Power Outbound and Return Logistics
When a customer requests a return in ReturnGO, Peoplevox is automatically updated with the details, allowing the warehouse staff to prepare for the incoming returned items. Once the items are received, Peoplevox sends the reporting of returned item inspection results back to ReturnGO, so that the refund or exchange can be processed seamlessly.
Sync RMAs
When a customer initiates a return or exchange through ReturnGO, the data is sent to Peoplevox, so the warehouse knows what items are coming in ahead of time.
Minimise Manual Tasks
Descartes and ReturnGO’s combined technology eliminates manual processes from goods-in to goods-out and back again. No more spreadsheets, data entry, and paper pick lists – opt for scalability and efficiency.
Automate Returns Processing
Receive and inspect items in the warehouse using the Peoplevox returns module on handheld devices, then automatically update ReturnGO to handle the refund.
Boost the Customer Experience
Peoplevox ensures fast and accurate order fulfillment, while ReturnGO completes the post-purchase cycle by empowering customers to keep, return, or exchange their products, driving retention and LTV.
