Gain Total Warehouse Visibility and Control Over Operations
When you cannot see what is happening in real time, you cannot control it. Descartes Peoplevox gives ecommerce warehouses complete visibility into inventory, orders, and workflows so you can make faster, smarter decisions.
Why Warehouses Lose Visibility
As order volumes grow, it becomes harder to track every item, order, and process without the right tools. Manual updates, paper-based systems, and disconnected software create blind spots that lead to costly mistakes.
Common causes of poor warehouse visibility include:
Inventory counts updated only at the end of the day
No real-time order status for managers or customer service teams
Rework caused by errors or missing inventory
Inaccurate or outdated stock data
Limited insight into staff productivity or workflow bottlenecks
The Real Cost of Operating Without Visibility
Without visibility, problems are harder to spot and slower to fix. Delays multiply, errors go unnoticed, and decision-making becomes guesswork.
Poor visibility can lead to:
- Stockouts and overselling
- Late shipments and missed delivery promises
- Higher return rates from incorrect or unavailable items
- Inefficient labor allocation
- Increased customer complaints and lost loyalty
The Solution: What Success Looks Like
With Descartes Peoplevox, you have a live view of your entire operation. Inventory updates instantly. Order progress is visible from pick to pack to dispatch. Managers can spot issues before they impact customers, and staff always know what the next task is in their workflow.
We never had this much visibility working with a 3PL (third party logistics provider). Now, we can report back to the rest of the business with clarity.
How Descartes Peoplevox Improves Warehouse Visibility
Descartes Peoplevox unites your data, processes, and teams into one connected, real-time system so nothing happens out of sight.
Real-Time Inventory Accuracy
Every scan updates stock levels instantly so you always know exactly what is available to sell.
Live Order Tracking
See each order’s progress at every stage of fulfillment, from picking to dispatch.
Centralized Data Across Channels
Connect all your sales channels, warehouse processes, and shipping partners in one platform.
Insight Into Team Productivity
Monitor task completion rates and identify bottlenecks to improve workflow efficiency.
Alerts and Exception Management
Get notified when orders are delayed, inventory drops below a set level, or errors are flagged.
FAQ
What is warehouse visibility?
Warehouse visibility means having a clear, real-time view of your inventory, orders, and workflows so you can manage them effectively.
How does Descartes Peoplevox improve inventory accuracy?
Every item is scanned into and out of the system, updating stock levels instantly and eliminating manual data entry errors.
Can customer service teams use Peoplevox for order tracking?
Yes. They can see real-time order status and provide accurate updates to customers without contacting the warehouse floor.
Does Peoplevox work with multiple sales channels?
Yes. The warehouse management system (WMS) fits into your tech stack and can be connected with sales channels, marketplaces and enterprise resource planning (ERP) systems, as well as carrier management platforms, returns and shipping tools.