ORGANISING YOUR WAREHOUSE LIKE A SHOP IS DAMAGING TO YOUR CUSTOMER EXPERIENCE. Get organised, they say. Have your ducks in a row. When it comes to warehouse arrangement, perhaps not… Traditional thinking might suggest that having your shelves and stock neatly...
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Returns Management: How to Turn Returned Inventory into Money for Your Business
Every ecommerce retailer knows that returns come on the heels of peak season. Shoppers purchase holiday gifts, and many items find their way back to the warehouse. During the busiest season of the year, how can ecommerce businesses make the most money on returned...
Benelux gears up for Peoplevox!
Peoplevox operates worldwide in over 30 countries, and we have local presence in the UK, DACH, APAC and NA markets. We're delighted to announce an official launch into Benelux, as we aim to support the most exciting, fastest growing brands in the Belgian and Dutch...
5 things to learn from our visit to the Hype DC at Peak
August 2021 - Most of our customers around the world are gearing up for a hectic end to the year, with Black Friday Cyber Monday followed shortly after by the Christmas chaos. That would mean the summer months might be just a bit quieter, with some respite, and some...
Peoplevox: ‘A huge step forward for customer experience.’
It's a real pleasure to welcome The Create Better Group to the Descartes' Ecommerce network as the latest online retailer to implement Peoplevox in their warehouse. With customer transactions in Q1 already +156% v 2020, the Group's existing WMS and fulfilllment...
How to get more out of your existing warehouse space
One of the massive challenges of growing an ecommerce business is the speed at which you need to move. Decisions on product, pricing, marketing need to respond to customer demand on a daily basis. This is possible, if challenging. What's not possible is to have the...
7 Brands Who Have Embraced Eco-Friendly Packaging
It’s no secret the COVID-19 pandemic has made us all reassess what’s important, and the way we shop is no exception. Today, consumers are conscious of their personal impact on the planet. Now more than ever there’s an expectation for brands to deliver on...
Q&A w/Blue Bungalow: Tripling in size, staying on the pulse and putting customers right at the core of the business
Along with our partners Style Arcade, we recently had the absolute pleasure of catching up with Emma Filliponi, Head of eCommerce and Marketing at Blue Bungalow, a women's fashion brand based in Queensland, Australia. They're not just a clothing company though - they...
Descartes Combines Warehousing and Shipping Solutions for Ecommerce Companies
Welcome back to the Peoplevox blog! Below is an official Press Release we've put out this week, to highlight a great development in our capabilities alongside other Descartes platforms. We already have a number of customers live in the US on a combination of Peoplevox...
There are always more opportunities to impress your customers
No matter how reliable, consistent, fast or accurate your service is as an ecommerce company, there are two inevitables. Customers getting in touch to ask 'where is my order'? Customers returning their purchased items. Particularly in fashion, where return rates can...