As we come to the end of 2019 (and my first year at Peoplevox!) I wanted to write a couple of posts to reflect on what we've achieved and what's still to come.
In this first post I'll look back at all the changes completed this year, look out for the second post later in the week when I'll talk about what to expect from us in 2020.
2019 has been a transformational year for Peoplevox in a number of areas:
- We’ve invested enormously in growing the team to better support our customers including a whole new customer success team led by Chris Braley and a much stronger DevOps capability.
- We have completed a significant investment in AWS with all clients now migrated to new, more robust and scalable infrastructure.
And that's before we've mentioned the product.
2019 Product Updates
Looking in our issue tracker we’ve closed nearly 800 tasks this year supporting the Amazon Web Services (AWS) move, releasing new features and making ongoing back end improvements to prepare us for our largest ever Black Friday with nearly 2m orders and 4m items picked going through Peoplevox over the BFCM period.
Stability and back end work is never glamorous or exciting but we believe it’s absolutely essential to support our clients during your busiest times.
Despite that there has also been time to release some fantastic improvements to the system this year:
- Receive by PO by scanning any item
- New Incremental changes report
- Customisable mobile workflows
- Completely re-written and overhauled user guides
- Quick add items when picking
- Pick by zone
- New integrations with ShipEngine, StarShipIt, ZigZag
All of these improvements were in response to customer feedback and it’s great to see them delivering real value.
Our new pick method, Pick By Zone, is enabling clients to pick 2 - 3 times faster and get orders out of door quicker than ever before - that’s amazing! Find out more about the new feature here.
We also introduced the Product Blog this year. Hopefully that’s already been useful to keep you more informed about the changes we are making.
Keep an eye on it for more details about the new features and plans next year. If you haven’t already subscribed, use the ‘Follow’ button here to get emailed when there’s a new update.
Look out for part two later in the week when I’ll be looking forward to 2020, explaining our roadmap and what to look out for.