"Highly focussed on Warehouse Management, very complete and reliable system"
Nicolas Metz, CEO, Melvin & Hamilton
Fashion & Apparel, 11-50 employees
Prior to being acquired by Salesforce, the platform was owned by Demandware and shared the same name.
Demandware's product is different from Magento or Shopify in that it had very limited inventory management or even order management capability.
This means Commerce Cloud inventory management and Commerce Cloud warehouse management is dependent on third-party products to integrate and provide this functionality.
You can read about Salesforce Commerce Cloud e-commerce fulfillment here: https://www.demandware.com/ecommerce-fulfillment
90% of what happens in your warehouse is done on the go. Giving your mobile warehouse operators a website URL and a laptop is
While it requires you to buy mobile devices, there are cheap smartphones with big screens and good battery life. It is a user experience they are already familiar with, make it easy for them and they'll be happy-er.
Every customer interaction is key to your brand and should add value. It is true that the best companies make the most of bad situations.
It is also true, that if you minimize issues you can invest even more time into creating experiences that inspire fandom.
Shipping the wrong thing, missing items, late shipments. These are preventable issues that no one has time for anymore. Eliminate them with a proven way of working.
Fix your BigCommerce inventory sync for good.
Great business people understand it is as much about
Turn on the tap to our team of e-commerce fulfillment experts and get the best practices used by the fastest growing e-commerce companies on the planet.
Having accurate inventory on your Commerce Cloud website is essential for ensuring customers get their orders on time and become lifetime fans.
Peoplevox's WMS is the master of inventory for the warehouse and ensures Salesforce Commerce Cloud has accurate inventory (stock) records at all times.
Prior to Demandware's acquisition by Salesforce and the rebranding to Salesforce Commerce Cloud, Demandware acquired an order management system.
If you are a brand selling direct to consumer or primarily an e-commerce retailer than the order management system provided by Peoplevox's WMS for e-commerce can handle the order management processing.
Different from an order management or inventory management system, a warehouse management system is responsible for providing an efficient and scalable warehouse and fulfillment process.
A warehouse management system alongside Commerce Cloud gives complete control of the inventory in the warehouse, the inventory in it and the people that process orders.
Salesforce Commerce Cloud users are using multiple sales channels to deliver their retail strategy.
In-store products are available online for my customers and this means orders placed online need to be picked in store by retail staff.
Peoplevox's WMS can take an inventory feed from the retail point of sale (POS) and provide a paperless pick, pack