{"id":252731,"date":"2026-08-10T13:47:19","date_gmt":"2026-08-10T13:47:19","guid":{"rendered":"https:\/\/www.peoplevox.com\/?post_type=success-story&p=252731"},"modified":"2026-08-11T07:13:36","modified_gmt":"2026-08-11T07:13:36","slug":"sweet-squared","status":"publish","type":"success-story","link":"https:\/\/www.peoplevox.com\/en-us\/success-story\/sweet-squared\/","title":{"rendered":"Sweet Squared: Increasing Warehouse Efficiency by 50% with Descartes Peoplevox"},"content":{"rendered":"

[et_pb_section fb_built=\u201d1\u2033 module_class=\u201dcpts-h1s-h2-text-button-image dark-gradient-section gradient-btt\u201d _builder_version=\u201d4.27.4\u2033 locked=\u201doff\u201d collapsed=\u201doff\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_row column_structure=\u201d1_2,1_2\u2033 make_equal=\u201don\u201d _builder_version=\u201d4.27.4\u2033 background_size=\u201dinitial\u201d background_position=\u201dtop_left\u201d background_repeat=\u201drepeat\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_column type=\u201d1_2\u2033 _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_heading title=\u201dSweet Squared\u201d _builder_version=\u201d4.27.7\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_text _builder_version=\u201d4.27.7\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n

How Sweet Squared Increased Warehouse Efficiency by 50% with Descartes Peoplevox<\/p>\n

[\/et_pb_text][et_pb_button button_url=\u201d@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjUxNCJ9fQ==@\u201d button_text=\u201dTalk to Us\u201d _builder_version=\u201d4.27.4\u2033 _dynamic_attributes=\u201dbutton_url\u201d _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_button][\/et_pb_column][et_pb_column type=\u201d1_2\u2033 _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_image src=\u201dhttps:\/\/www.peoplevox.com\/wp-content\/uploads\/2026\/07\/sweet-squared.webp\u201d title_text=\u201dsweet-squared\u201d _builder_version=\u201d4.27.7\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u201d1\u2033 _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d locked=\u201doff\u201d collapsed=\u201doff\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_row column_structure=\u201d2_3,1_3\u2033 _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_column type=\u201d2_3\u2033 _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_heading title=\u201dFrom Garage Startup to a 25,000-Square-Foot Facility\u201d _builder_version=\u201d4.27.7\u2033 _module_preset=\u201ddefault\u201d title_level=\u201dh2\u2033 global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_text _builder_version=\u201d4.27.7\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n

Sweet Squared is a professional beauty distributor supplying products to salons and consumers. The business began in garages and has since grown to more than 100 employees, with a full warehouse team and a purpose-built facility in Leeds.<\/p>\n

[\/et_pb_text][et_pb_image src=\u201dhttps:\/\/www.peoplevox.com\/wp-content\/uploads\/2026\/08\/Sweet-Squared-B-Roll-0046.webp\u201d title_text=\u201dSweet-Squared-B-Roll-0046\u2033 _builder_version=\u201d4.27.7\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_image][et_pb_heading title=\u201dLeaving Paper-Based Fulfilment Behind\u201d _builder_version=\u201d4.27.7\u2033 _module_preset=\u201ddefault\u201d title_level=\u201dh2\u2033 global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_text _builder_version=\u201d4.27.7\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n

Before Descartes Peoplevox\u2122, Sweet Squared managed fulfilment manually. Warehouse workers walked the facility with clipboards and printed order sheets, making the process slow, labor-intensive, and more prone to errors.<\/p>\n

When the company moved into its purpose-built warehouse around eight years ago, the team decided it was time to introduce a warehouse management system. Peoplevox stood out because it was straightforward to use. Shaun McCollum, Head of Operations, recalls: \u201cPeoplevox was very user-friendly. It was easy to train new people and get them up to speed.\u201d<\/p>\n

Sweet Squared now runs picking, dispatch, returns, replenishment, stock adjustments, and cycle counting through the same platform.<\/p>\n

[\/et_pb_text][et_pb_image src=\u201dhttps:\/\/www.peoplevox.com\/wp-content\/uploads\/2026\/08\/Sweet-Squared-B-Roll-0142.webp\u201d title_text=\u201dSweet-Squared-B-Roll-0142\u2033 _builder_version=\u201d4.27.7\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_image][et_pb_heading title=\u201dIncreasing Picking Efficiency by at Least 50%\u201d _builder_version=\u201d4.27.7\u2033 _module_preset=\u201ddefault\u201d title_level=\u201dh2\u2033 global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_text _builder_version=\u201d4.27.7\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n

Removing paper from the picking process had an immediate impact. Peoplevox guides operatives along more efficient routes and uses barcode scanning to confirm that the right products are being picked. Shaun puts the result plainly: \u201cBy replacing our paper-based picking methods with Peoplevox, we increased efficiency by at least 50%.\u201d<\/p>\n

The warehouse has 18 operatives and handles around 1,000 orders on a typical day. During Black Friday, Christmas, and other busy periods, that volume can double or even triple.<\/p>\n

[\/et_pb_text][et_pb_testimonial author=\u201dShaun McCollum\u201d job_title=\u201dHead of Operations\u201d company_name=\u201dSweet Squared\u201d portrait_url=\u201dhttps:\/\/www.peoplevox.com\/wp-content\/uploads\/2026\/08\/Shaun-McCollum.webp\u201d quote_icon=\u201doff\u201d _builder_version=\u201d4.27.7\u2033 _module_preset=\u201ddefault\u201d hover_enabled=\u201d0\u2033 locked=\u201doff\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d sticky_enabled=\u201d0\u2033]<\/p>\n

The biggest improvements have been efficiency, picking speed, and accuracy. Peoplevox makes sure the operative scans and picks the right item, which also helps keep our stock records accurate.<\/p>\n

[\/et_pb_testimonial][et_pb_heading title=\u201dScaling from 300 to 1,000 Orders per Day\u201d _builder_version=\u201d4.27.7\u2033 _module_preset=\u201ddefault\u201d title_level=\u201dh2\u2033 global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_text _builder_version=\u201d4.27.7\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n

In recent years, Sweet Squared has expanded beyond its traditional B2B model into the consumer market, bringing new sales channels and a more complex mix of orders into the warehouse.<\/p>\n

Martin Rogers, Director of IT, explains the impact: \u201cPeoplevox has allowed us to grow into new markets and channels. Since expanding into the consumer market, order volumes have risen from around 300 to as many as 1,000 a day.\u201d<\/p>\n

With every sales channel connected through one centralised WMS, the team can schedule work as orders arrive and shift resources in line with demand.<\/p>\n

[\/et_pb_text][et_pb_image src=\u201dhttps:\/\/www.peoplevox.com\/wp-content\/uploads\/2026\/08\/Sweet-Squared-B-Roll-0168.webp\u201d title_text=\u201dSweet-Squared-B-Roll-0168\u2033 _builder_version=\u201d4.27.7\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_image][et_pb_heading title=\u201dMaintaining Next-Day Service Through Seasonal Peaks\u201d _builder_version=\u201d4.27.7\u2033 _module_preset=\u201ddefault\u201d title_level=\u201dh2\u2033 global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_text _builder_version=\u201d4.27.7\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n

Demand in the professional beauty industry can change quickly. Real-time workload data helps Sweet Squared adjust its capacity and workforce when volumes rise. As Martin describes it: \u201cPeoplevox allows us to accommodate seasonal peaks and manage our capacity and workforce while maintaining service delivery.\u201d<\/p>\n

Speed is particularly important for salon customers. \u201cSalons often need products for the following day, so they do not have to cancel treatments,\u201d Shaun explains. \u201cBeing able to ship next day for orders placed up until 7:30pm gives us the flexibility we need.\u201d<\/p>\n

[\/et_pb_text][et_pb_image src=\u201dhttps:\/\/www.peoplevox.com\/wp-content\/uploads\/2026\/08\/Sweet-Squared-B-Roll-0205.webp\u201d title_text=\u201dSweet-Squared-B-Roll-0205\u2033 _builder_version=\u201d4.27.7\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_image][et_pb_heading title=\u201dTurning Warehouse Data into Better Decisions\u201d _builder_version=\u201d4.27.7\u2033 _module_preset=\u201ddefault\u201d title_level=\u201dh2\u2033 global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_text _builder_version=\u201d4.27.7\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n

Every warehouse transaction can be tracked in Peoplevox. Sweet Squared uses that information to review performance at an operative level and make practical changes to the way stock is stored. Shaun shares an example: \u201cWe can track every transaction in the warehouse and report right down to operative level. We can also see which products are picked most often and move them to better locations.\u201d<\/p>\n

Peoplevox also integrates with the company\u2019s ERP, dispatch software, and other applications. These connections give the team the reporting and analytics needed to monitor operations and investigate issues when they arise.<\/p>\n

[\/et_pb_text][et_pb_image src=\u201dhttps:\/\/www.peoplevox.com\/wp-content\/uploads\/2026\/08\/Sweet-Squared-B-Roll-0228.webp\u201d title_text=\u201dSweet-Squared-B-Roll-0228\u2033 _builder_version=\u201d4.27.7\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_image][et_pb_heading title=\u201dEasy to Train, Ready to Scale\u201d _builder_version=\u201d4.27.7\u2033 _module_preset=\u201ddefault\u201d title_level=\u201dh2\u2033 global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_text _builder_version=\u201d4.27.7\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n

The simplicity that initially led Sweet Squared to choose Peoplevox still matters. Its workflows are intuitive, making it easier to train new warehouse operatives and manage staff turnover.<\/p>\n

Sweet Squared also knows the system can support future expansion, whether that means increasing picking capacity or bringing more operatives into the warehouse.<\/p>\n

Shaun summarises the experience:<\/p>\n

[\/et_pb_text][et_pb_testimonial author=\u201dShaun McCollum\u201d job_title=\u201dHead of Operations\u201d company_name=\u201dSweet Squared\u201d portrait_url=\u201dhttps:\/\/www.peoplevox.com\/wp-content\/uploads\/2026\/08\/Shaun-McCollum.webp\u201d quote_icon=\u201doff\u201d _builder_version=\u201d4.27.7\u2033 _module_preset=\u201ddefault\u201d locked=\u201doff\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n

The biggest benefits are ease of use, flexibility, and accuracy. The system is always available, and we rarely experience downtime, which is incredibly important in the warehouse.<\/p>\n

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Vertical<\/strong><\/span>
Beauty & Cosmetics<\/p>\n

Software Integrated<\/strong><\/span>
Descartes Peoplevox\u2122<\/p>\n

Region<\/strong><\/span>
UK<\/p>\n

Company Size<\/strong><\/span>
Scale Up<\/p>\n

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How Sweet Squared Increased Warehouse Efficiency by 50% with Descartes PeoplevoxSweet Squared is a professional beauty distributor supplying products to salons and consumers. The business began in garages and has since grown to more than 100 employees, with a full warehouse team and a purpose-built facility in Leeds.Before Descartes Peoplevox\u2122, Sweet Squared managed fulfilment manually. 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