[et_pb_section fb_built=\u201d1\u2033 module_class=\u201dcpts-h1s-h2-text-button-image dark-gradient-section gradient-btt\u201d _builder_version=\u201d4.27.4\u2033 locked=\u201doff\u201d collapsed=\u201doff\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_row column_structure=\u201d1_2,1_2\u2033 make_equal=\u201don\u201d _builder_version=\u201d4.27.4\u2033 background_size=\u201dinitial\u201d background_position=\u201dtop_left\u201d background_repeat=\u201drepeat\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_column type=\u201d1_2\u2033 _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_heading title=\u201dLounge Underwear \u201d _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_text _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]How Descartes Peoplevox helps Lounge Underwear manage thousands of daily orders, improve picking accuracy, and keep warehouse operations moving through peak periods.[\/et_pb_text][et_pb_button button_url=\u201d@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjUxNCJ9fQ==@\u201d button_text=\u201dTalk to Us\u201d _builder_version=\u201d4.27.4\u2033 _dynamic_attributes=\u201dbutton_url\u201d _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_button][\/et_pb_column][et_pb_column type=\u201d1_2\u2033 _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_image src=\u201dhttps:\/\/www.peoplevox.com\/wp-content\/uploads\/2026\/06\/Lounge-Underwear-Pics-429-scaled.jpg\u201d title_text=\u201dLounge-Underwear-Pics-429\u2033 _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u201d1\u2033 _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d collapsed=\u201doff\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_row column_structure=\u201d2_3,1_3\u2033 _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_column type=\u201d2_3\u2033 _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_heading title=\u201dSupporting Fast Growth in a 60,000-Square-Foot Warehouse\u201d _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_text _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n
Lounge Underwear has grown into a major ecommerce brand with high-volume warehouse operations to match. What started as a fast-growing apparel business has become a multimillion-pound company, supported by a 60,000-square-foot warehouse.<\/p>\n
Andrew Bennett, Team Leader at Lounge, has seen warehouse volumes double as the business has continued to grow.<\/p>\n
\u201cWhen I first started working at Lounge, I was mainly picking orders, so I was picking maybe a thousand orders a day, that was our target. And our target now is 2,000 items a day. So that shows you how much the company has grown in the past 3 or 4 years.\u201d<\/p>\n
That growth has brought more orders, more stock locations, more team members, and more pressure during busy sale periods. At the start of a typical week, the warehouse handles around 2,500 orders. During peak periods, order volumes can rise to thousands upon thousands per day. On major sale days, Lounge can see around 10,000 orders on the first day alone.<\/p>\n
To keep up, the team needed warehouse workflows that could support speed, accuracy, and control at scale.<\/p>\n
[\/et_pb_text][et_pb_image src=\u201dhttps:\/\/www.peoplevox.com\/wp-content\/uploads\/2026\/06\/Lounge-Underwear-Pics-445-scaled.jpg\u201d title_text=\u201dLounge-Underwear-Pics-445\u2033 _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_image][et_pb_heading title=\u201dMoving Away from Manual Picking\u201d _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_text _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n
Before using Descartes Peoplevox, Andrew had experience with paper-based picking, where teams printed orders and moved through the warehouse without a clear, optimized route: \u201cI\u2019ve worked with paper-based picking before, where you\u2019re relying on printed orders and moving all over the warehouse to find items. The process takes a lot longer.\u201d<\/p>\n
In a large warehouse, those manual processes can quickly slow teams down. Pickers spend more time walking, order accuracy depends heavily on visual checks, and finding specific stock or urgent orders becomes more difficult as order volumes increase.<\/p>\n
With Descartes Peoplevox, Lounge can guide pickers through optimized routes and barcode-driven workflows that help reduce mistakes. As Andrew explains: \u201cWhereas now we\u2019ve got Peoplevox, it takes you on the perfect route and makes the process much faster.\u201d<\/p>\n
[\/et_pb_text][et_pb_testimonial author=\u201dAndrew Bennett\u201d job_title=\u201dTeam Leader\u201d company_name=\u201dLounge Warehouse\u201d portrait_url=\u201dhttps:\/\/www.peoplevox.com\/wp-content\/uploads\/2026\/06\/Andrew-Bennett-Team-Lead-headshot.jpg\u201d quote_icon=\u201doff\u201d _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d hover_enabled=\u201d0\u2033 locked=\u201doff\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d title_text=\u201dAndrew-Bennett-Team-Lead-headshot\u201d sticky_enabled=\u201d0\u2033]<\/p>\n
With Peoplevox, it\u2019s impossible to pick the wrong item. You scan the location first, then the item barcode. If the barcode doesn\u2019t match, you can\u2019t complete the pick. It\u2019s a simple process that helps eliminate picking errors.<\/p>\n
[\/et_pb_testimonial][et_pb_heading title=\u201dFaster Picking with Guided Workflows\u201d _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_text _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]Lounge uses pick and sort to trolley to help the warehouse team move efficiently through daily order volumes. Each trolley supports 20 orders, while handheld devices guide team members through the fastest and most efficient route to complete each pick. <\/p>\n
For pickers, that means less guesswork and a simpler process to follow. The handheld shows the location, the item, and where it needs to go next. This helps experienced team members move faster and maintain accuracy throughout the picking process. <\/p>\n
According to Andrew, the simplicity is one of the biggest advantages of the system: \u201cWith the handheld, it\u2019s easy. It shows you where you need to go, what item you need to get, and where you need to put the item. It just simplifies everything.\u201d [\/et_pb_text][et_pb_heading title=\u201dTraining New Team Members Quickly During Peak\u201d _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_text _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n
During busy sale periods, Lounge needs to increase warehouse capacity fast. According to Andrew, peak events such as the brand\u2019s birthday sale can bring a significant surge in order volumes, requiring additional temporary staff to help manage demand:<\/p>\n
\u201cDuring peak periods, such as our birthday sale, we can bring in around 30 temporary workers to support the team. On the first day alone, we might process as many as 10,000 orders, so it can get pretty hectic.\u201d<\/p>\n
In those moments, speed of training becomes critical. Descartes Peoplevox helps simplify warehouse processes, allowing new team members to become productive quickly. As Andrew explains, new starters can often become comfortable with the picking process in a relatively short amount of time.<\/p>\n
\u201cWhen training new team members, I\u2019ll usually spend about an hour with them. I\u2019ll walk them through a pick, then hand over the device and let them complete picks on their own. Within that first hour, most people have a good understanding of how the warehouse works and where everything is located.\u201d<\/p>\n
Andrew also credits the simplicity of the Peoplevox interface with helping team members get up to speed quickly: \u201cThe Peoplevox interface is easy to learn and straightforward to use. There aren\u2019t many functions I need day to day, and it\u2019s easy to find the information I\u2019m looking for.\u201d<\/p>\n
[\/et_pb_text][et_pb_image src=\u201dhttps:\/\/www.peoplevox.com\/wp-content\/uploads\/2026\/06\/Lounge-Underwear-Pics-279-scaled.jpg\u201d title_text=\u201dLounge-Underwear-Pics-279\u2033 _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_image][et_pb_heading title=\u201dFinding Orders and Stock Faster\u201d _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_text _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n
As order volumes increase, quickly locating priority orders and available stock becomes increasingly important. With Descartes Peoplevox, Andrew can search for specific orders, prioritize urgent requests, and direct work to the right team members without wasting time searching manually.<\/p>\n
As Andrew explains: \u201cIf an order has been missed, I can find it straight away. I can see our priority orders, assign them to my handheld or a team leader\u2019s device, and get them picked, packed, and dispatched within minutes.\u201d<\/p>\n
The same applies to stock management. In a 60,000-square-foot warehouse with thousands of storage locations, manually finding available space can be challenging. According to Andrew, Peoplevox makes the process much simpler: \u201cInstead of walking around trying to find the next available location, you can simply apply a filter, run a search, and find exactly what you need.\u201d<\/p>\n
[\/et_pb_text][et_pb_testimonial author=\u201dAndrew Bennett\u201d job_title=\u201dTeam Leader\u201d company_name=\u201dLounge Warehouse\u201d portrait_url=\u201dhttps:\/\/www.peoplevox.com\/wp-content\/uploads\/2026\/06\/Andrew-Bennett-Team-Lead-headshot.jpg\u201d quote_icon=\u201doff\u201d _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d hover_enabled=\u201d0\u2033 locked=\u201doff\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d title_text=\u201dAndrew-Bennett-Team-Lead-headshot\u201d sticky_enabled=\u201d0\u2033]<\/p>\n
Yes, I would recommend Descartes Peoplevox to other brands. It\u2019s made my life a lot simpler.<\/p>\n
[\/et_pb_testimonial][et_pb_heading title=\u201dReal-Time Reporting at the Team\u2019s Fingertips\u201d _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_text _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n
For Andrew and the Lounge warehouse team, Peoplevox simplifies reporting and performance tracking. Saved reports provide instant access to key operational data, helping the team monitor picking, packing, returns, and overall performance.<\/p>\n
As Andrew explains: \u201cI\u2019ve got a few reports saved on my laptop. All I\u2019ve got to do is open them and press go. Within seconds, I\u2019ve got the numbers I need.\u201d<\/p>\n
Peoplevox also supports daily stock replenishment by helping the team quickly identify what stock is needed and where it needs to go. As Andrew puts it: \u201cEvery morning, I check what stock I need, print a report for the stock team, and it tells them how much is needed, where it is, and where it needs to go.\u201d<\/p>\n
[\/et_pb_text][et_pb_image src=\u201dhttps:\/\/www.peoplevox.com\/wp-content\/uploads\/2026\/06\/Lounge-Underwear-Pics-408-scaled.jpg\u201d title_text=\u201dLounge-Underwear-Pics-408\u2033 align=\u201dcenter\u201d _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_image][et_pb_heading title=\u201dSupporting Growth Across Multiple Brands\u201d _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_text _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n
Lounge also fulfills orders for Indigo Lune, a jewelry brand that has experienced significant growth in recent years. According to Andrew, daily order volumes have increased from around 30 orders per day to as many as 1,000 to 2,000: \u201cWhen Indigo Lune first started, they were doing maybe 30 orders a day. Now they\u2019re hitting 1,000 or even 2,000 orders a day.\u201d<\/p>\n
As the brand expanded, the team moved away from manual processes and relied more heavily on Peoplevox to manage growing order volumes. For Andrew, the platform has played a key role in supporting that growth. As he explains: \u201cEverything used to be done manually. Now Peoplevox streamlines the process and makes it much easier to manage incoming and outgoing orders.\u201d<\/p>\n
Andrew believes that visibility has been essential to Indigo Lune\u2019s growth: \u201cWithout Peoplevox, I don\u2019t think Indigo Lune would be where it is today. Keeping track of everything would be impossible.\u201d<\/p>\n
[\/et_pb_text][\/et_pb_column][et_pb_column type=\u201d1_3\u2033 module_class=\u201dlight-section\u201d _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_code _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d locked=\u201doff\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]![\"color](\"https:\/\/www.peoplevox.com\/wp-content\/uploads\/2025\/08\/color-logo_lounge.svg\"){kind=logo}
[\/et_pb_code][et_pb_code _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d locked=\u201doff\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_code][et_pb_text _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d locked=\u201doff\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n
Vertical<\/strong><\/span> Software Integrated<\/strong><\/span> Region<\/strong><\/span> Company Size<\/strong><\/span> [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" Watch how Lounge Underwear uses Descartes Peoplevox to improve picking accuracy, simplify warehouse workflows, and manage high-volume fulfillment through busy peak periods.<\/p>\n","protected":false},"author":3,"featured_media":252476,"menu_order":0,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"success-story-category":[26,53],"class_list":["post-252404","success-story","type-success-story","status-publish","format-standard","has-post-thumbnail","hentry","success-story-category-mega-menu","success-story-category-success-stories"],"acf":[],"yoast_head":"\n
Apparel & Fashion<\/p>\n
Descartes Peoplevox\u2122<\/p>\n
UK & Ireland<\/p>\n
Scale Up<\/p>\n