{"id":242578,"date":"2025-09-17T15:41:16","date_gmt":"2025-09-17T15:41:16","guid":{"rendered":"https:\/\/www.peoplevox.com\/?post_type=success-story&p=242578"},"modified":"2025-10-08T06:22:11","modified_gmt":"2025-10-08T06:22:11","slug":"the-clothingsites-group","status":"publish","type":"success-story","link":"https:\/\/www.peoplevox.com\/en-us\/success-story\/the-clothingsites-group\/","title":{"rendered":"The Clothingsites Group: Replacing a Legacy System with a WMS for Ecommerce"},"content":{"rendered":"

[et_pb_section fb_built=\u201d1\u2033 module_class=\u201dcpts-h1s-h2-text-button-image dark-gradient-section gradient-btt\u201d _builder_version=\u201d4.27.4\u2033 locked=\u201doff\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_row column_structure=\u201d1_2,1_2\u2033 make_equal=\u201don\u201d _builder_version=\u201d4.27.4\u2033 background_size=\u201dinitial\u201d background_position=\u201dtop_left\u201d background_repeat=\u201drepeat\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_column type=\u201d1_2\u2033 _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_heading title=\u201dThe Clothingsites Group\u201d _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_text _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n

Replacing alegacy system with a WMS purpose-built for ecommerce<\/p>\n

[\/et_pb_text][et_pb_button button_url=\u201d@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjUxNCJ9fQ==@\u201d button_text=\u201dTalk to Us\u201d _builder_version=\u201d4.27.4\u2033 _dynamic_attributes=\u201dbutton_url\u201d _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_button][\/et_pb_column][et_pb_column type=\u201d1_2\u2033 _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_image src=\u201dhttps:\/\/www.peoplevox.com\/wp-content\/uploads\/2025\/09\/ClothingSItes.webp\u201d title_text=\u201dClothingSItes\u201d _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u201d1\u2033 _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d locked=\u201doff\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_row column_structure=\u201d2_3,1_3\u2033 _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_column type=\u201d2_3\u2033 _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_heading title=\u201dClothingsites Group successfully fulfill large order volumes during peak\u201d _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d title_level=\u201dh2\u2033 global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_heading title=\u201dAbout the Clothingsites Group\u201d _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d title_level=\u201dh3\u2033 global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_text _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n

The Clothingsites group was formed in 2002 as an online retailer of high-end clothing brands via its flagship ecommerce websites Woodhouse Clothing and Brown Bag. Woodhouse Clothing brings the latest menswear styles from leading premium brands including Armani, Boss, Lacoste, CP Company, and its own label, The Dapper Stag. Brown Bag brings the very best designer menswear at discount prices, with over 50 brands including Armani, Boss, Stone Island, Lacoste, and Fred Perry.<\/p>\n

After taking investment, Clothingsites had ambitious plans for growth, so a key requirement of all new systems was the ability to scale. Simple integration was important as they were also investing in a new ecommerce platform and had selected Magento. Additionally, Clothingsites needed the ability to easily integrate with several bespoke back office systems developed in-house. They were looking for a system that was user friendly and made data readily available for management reporting and a system that was well-supported, both during installation and on-boarding, but also during day-to-day operations once live.<\/p>\n

[\/et_pb_text][et_pb_heading title=\u201dThe Challenge\u201d _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d title_level=\u201dh3\u2033 global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_text _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n

Prior to Peoplevox, Clothingsites were using a legacy ecommerce platform with an extremely convoluted order processing routine. Picking was paper based, inefficient, and prone to errors. Packing and dispatch was problematic, and an additional checking stage was needed to minimise errors, slowing the process down considerably. On top of this, a manual match up of packing note and courier label was also required, which caused bottlenecks at times of high volume. Products were stored using an alphanumeric coding system meaning there was an inefficient use of storage space and warehousing of new goods was troublesome. Inventory was often inaccurate, which wasn\u2019t helped by many disjointed back office processes that could affect stock levels and required human intervention. Stock takes were difficult to complete on this legacy system, if not impossible, and the goods in process was time consuming, and prone to error.<\/p>\n

[\/et_pb_text][et_pb_heading title=\u201dThe Solution\u201d _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d title_level=\u201dh3\u2033 global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_text _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n

By using Peoplevox\u2019s off-the-shelf integration to Magento, orders were able to flow directly without any manual process at all. The use of handheld scanners meant that picking was more streamlined with operatives being directed around the warehouse in the most efficient sequence. Despatching goods was made much easier with the packing note and courier label automatically printing in real-time at the pack bench. The location-based warehousing system allowed Clothingsites to store products in any location, making much better use of the space and vastly simplifying the put away process.<\/p>\n

[\/et_pb_text][et_pb_testimonial author=\u201dPaul Bradley\u201d job_title=\u201dIT Director\u201d company_name=\u201dThe Clothingsites Group\u201d portrait_url=\u201dhttps:\/\/www.peoplevox.com\/wp-content\/uploads\/2025\/09\/color-icon_clothingsites.svg\u201d _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d locked=\u201doff\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d quote_icon=\u201doff\u201d hover_enabled=\u201d0\u2033 sticky_enabled=\u201d0\u2033]<\/p>\n

What first drew me to Peoplevox was that it had been built from the ground up to handle the unique challenges of ecommerce order fulfillment.<\/p>\n

[\/et_pb_testimonial][et_pb_heading title=\u201d The Results\u201d _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d title_level=\u201dh3\u2033 global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_text _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n

With full inventory visibility, stock was more accurate, and there is now a considerably reduced scope for manual adjustments to introduce errors. Stock takes, both rolling or full, are easier to undertake with the handheld scanners, and the goods in process is much quicker. Entire deliveries can be received into the warehouse in a fraction of the time it previously took, and new stock is live on the website in real time.<\/p>\n

Key results achieved include:<\/strong><\/p>\n