{"id":244273,"date":"2025-12-19T14:35:56","date_gmt":"2025-12-19T14:35:56","guid":{"rendered":"https:\/\/www.peoplevox.com\/?p=244273"},"modified":"2026-04-02T22:25:04","modified_gmt":"2026-04-02T22:25:04","slug":"wms-for-returns-management","status":"publish","type":"post","link":"https:\/\/www.peoplevox.com\/en-us\/blog\/wms-for-returns-management\/","title":{"rendered":"How Descartes Peoplevox Makes Managing Returns Painless"},"content":{"rendered":"<p>[et_pb_section fb_built=\u201d1\u2033 _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_row _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_column type=\u201d4_4\u2033 _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_heading title=\u201dKey Takeaways\u201d _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d title_level=\u201dh2\u2033 global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_text _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n<ul>\n<li><strong>Returns are unavoidable, but a purpose-built warehouse management system (WMS) for returns management can reduce the operational burden.<\/strong><\/li>\n<li><span><a href=\"https:\/\/www.peoplevox.com\/\"><strong>Descartes Peoplevox<\/strong><\/a><\/span><strong> streamlines warehouse returns with clear workflows, enhanced visibility, and automated processes.<\/strong><\/li>\n<li><strong>Native integrations connect returns platforms directly to your warehouse returns process.<\/strong><\/li>\n<\/ul>\n<p>Returns are an unavoidable part of running an ecommerce business. Customers expect flexible returns, and volumes are only increasing. While returns will always exist, the operational strain they place on fulfilment teams does not have to.<\/p>\n<p>Returns management often becomes top of mind after <span><a href=\"https:\/\/www.peoplevox.com\/solution\/seasonality-peaks\/\">peak season<\/a><\/span>. In the US, the average ecommerce return rate reached <span><a href=\"https:\/\/www.amraandelma.com\/e-commerce-return-rate-statistics\/\">16.9% in 2024<\/a><\/span>. In the UK, rates typically range from <span><a href=\"https:\/\/builtforgrowthdigital.com\/navigating-ecommerce-returns-trends-and-insights-for-uk-businesses\/\">20% to 30%<\/a><\/span>, while in Australia, they can vary from <span><a href=\"https:\/\/www.dtdcaustralia.com.au\/ecommerce-return-from-australia\/\">15% to as high as 40%<\/a><\/span>. When post-peak returns surge, inefficient warehouse returns procedures quickly expose gaps in systems and processes.<\/p>\n<p>One of the most effective ways to simplify returns is by using a best-in-class WMS. Peoplevox is a WMS that gives ecommerce brands the tools they need to process returned <span><a href=\"https:\/\/www.peoplevox.com\/feature\/inventory-tracking\/\">inventory accurately<\/a><\/span> and efficiently.<\/p>\n<p>In this article, we explain how using Peoplevox makes managing returns easier, whether it is post-peak or at any other time of year.<\/p>\n<p>[\/et_pb_text][et_pb_divider _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d theme_builder_area=\u201dpost_content\u201d hover_enabled=\u201d0\u2033 sticky_enabled=\u201d0\u2033][\/et_pb_divider][et_pb_heading title=\u201dTable of Contents\u201d _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d title_level=\u201dh3\u2033 global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_text _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n<ol>\n<li><a href=\"#Features\">What Features Does Peoplevox Have That Make Returns Management Easier?<\/a><\/li>\n<li><a href=\"#Integrations\">What Integrations Does Peoplevox Have That Make Returns Management Easier?<\/a><\/li>\n<li><a href=\"#ReturnsManagementShouldNotBeanAfterthought\">Returns Management Should Not Be an Afterthought: Peoplevox Covers All Your Warehouse Workflows<\/a><\/li>\n<li><a href=\"#FAQs\">WMS For Returns Management FAQs<\/a><\/li>\n<\/ol>\n<p>[\/et_pb_text][et_pb_heading title=\u201dWhat Features Does Peoplevox Have That Make Returns Management Easier?\u201d module_id=\u201dFeatures\u201d _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d title_level=\u201dh2\u2033 global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_image src=\u201dhttps:\/\/www.peoplevox.com\/wp-content\/uploads\/2025\/12\/2025_12_Blog_How-Descartes-Peoplevox-Makes-Managing-Returns-Painless_2.png\u201d alt=\u201dAn image from a warehouse showing a pallet with two orders stacked on top of each other. Behind the pallet is a forklift.\u201d title_text=\u201d2025_12_Blog_How Descartes Peoplevox Makes Managing Returns Painless_2\u2033 _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_image][et_pb_text _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n<p>Peoplevox is built to handle the realities of high-volume ecommerce operations. Its <span><a href=\"https:\/\/www.peoplevox.com\/feature\/returns\/\">returns features<\/a><\/span> are designed to support a consistent warehouse return process without adding complexity for warehouse teams.<\/p>\n<p>[\/et_pb_text][et_pb_heading title=\u201dStructured Returns Workflows\u201d _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d title_level=\u201dh3\u2033 global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_text _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n<p>Peoplevox provides configurable workflows that guide warehouse teams through each stage of the warehouse returns process. From receipt through inspection and disposition, every step follows a defined warehouse returns procedure. This ensures consistency, reduces training time, and minimises errors when processing returned inventory.<\/p>\n<p>[\/et_pb_text][et_pb_heading title=\u201dBarcode Scanning and Accurate Receipting\u201d _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d title_level=\u201dh3\u2033 global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_text _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n<p>Returned items are scanned on arrival using <a href=\"https:\/\/www.peoplevox.com\/blog\/9-warehouse-barcode-mistakes-advice-for-managers\/\">barcode-based processes<\/a>. This creates immediate visibility into what has been received and links each return to the correct order and stock record. Accurate receipting is essential for maintaining inventory integrity and preventing discrepancies between physical stock and system data.<\/p>\n<p>[\/et_pb_text][et_pb_heading title=\u201dDisposition Rules for Returned Inventory\u201d _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d title_level=\u201dh3\u2033 global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_text _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n<p>Not all returns are treated the same. Peoplevox allows you to define clear rules for how returned inventory should be handled. Items can be routed back to available stock, flagged for refurbishment, quarantined, or written off. This level of control supports efficient warehouse reverse logistics and creates the foundation for <span><a href=\"https:\/\/www.peoplevox.com\/blog\/turn-returned-inventory-into-profit\/\">turning returned inventory into profit<\/a><\/span>, rather than treating returns as a pure cost.<\/p>\n<p>[\/et_pb_text][et_pb_heading title=\u201dReal-Time Inventory Updates\u201d _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d title_level=\u201dh3\u2033 global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_text _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n<p>As soon as a return is processed, inventory levels update in real time. This ensures sellable stock is made available quickly while unsuitable items are excluded. Real-time updates reduce delays, prevent <span><a href=\"https:\/\/www.peoplevox.com\/solution\/overselling\/\">overselling<\/a><\/span>, and improve confidence in inventory data across the operation.<\/p>\n<p>[\/et_pb_text][et_pb_heading title=\u201dWhat Integrations Does Peoplevox Have That Make Returns Management Easier?\u201d module_id=\u201dIntegrations\u201d _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d title_level=\u201dh2\u2033 global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_image src=\u201dhttps:\/\/www.peoplevox.com\/wp-content\/uploads\/2025\/12\/2025_12_Blog_How-Descartes-Peoplevox-Makes-Managing-Returns-Painless_3.png\u201d alt=\u201dAn image displaying four of Peoplevox\u2019s integrations, Swap, Refundid, Loop, and ReturnGO. All four help ecommerce businesses manage their returns workflows.\u201d title_text=\u201d2025_12_Blog_How Descartes Peoplevox Makes Managing Returns Painless_3\u2033 _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_image][et_pb_text _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n<p>Returns rarely exist in isolation. They are often initiated through customer-facing platforms that must connect seamlessly with warehouse systems. As <span><a href=\"https:\/\/www.peoplevox.com\/blog\/future-of-returns-with-swanky-and-starshipit\/\">returns technology continues to evolve<\/a><\/span> across carriers, platforms, and customer touchpoints, Peoplevox <span><a href=\"https:\/\/www.peoplevox.com\/integrations\/?dfg_filter=24#grid\">integrates<\/a><\/span> with leading solutions to create a connected warehouse returns process.<\/p>\n<p>[\/et_pb_text][et_pb_heading title=\u201dLoop Returns\u201d _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d title_level=\u201dh3\u2033 global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_text _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n<p>The integration with Loop Returns connects customer-initiated returns directly to warehouse workflows. Return data flows into Peoplevox, giving warehouse teams advance visibility of expected returns and reducing manual data entry.<\/p>\n<p><span><a href=\"https:\/\/www.peoplevox.com\/integration\/loop-returns\/\"><strong>Find out more about the Loops Returns integration.<\/strong><\/a><\/span><\/p>\n<p>[\/et_pb_text][et_pb_heading title=\u201dSwap Commerce\u201d _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d title_level=\u201dh3\u2033 global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_text _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n<p>Swap Commerce supports exchanges and alternative fulfilment options. When connected to Peoplevox, exchange items can be processed efficiently in the warehouse, ensuring accurate handling of warehouse returns while supporting flexible customer experiences.<\/p>\n<p><span><a href=\"https:\/\/www.peoplevox.com\/integration\/swap-commerce\/\"><strong>Find out more about the Swap Commerce integration.<\/strong><\/a><\/span><\/p>\n<p>[\/et_pb_text][et_pb_heading title=\u201dReturnGO\u201d _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d title_level=\u201dh3\u2033 global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_text _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n<p>ReturnGO enables branded returns portals and automated return rules. Integration with Peoplevox ensures that approved returns translate into clear inbound tasks, helping teams manage warehouse returns volumes more predictably.<\/p>\n<p><span><a href=\"https:\/\/www.peoplevox.com\/integration\/returngo\/\"><strong>Find out more about the ReturnGO integration.<\/strong><\/a><\/span><\/p>\n<p>[\/et_pb_text][et_pb_heading title=\u201dRefundid\u201d _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d title_level=\u201dh3\u2033 global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_text _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n<p>Refundid focuses on instant refunds and customer trust. When paired with Peoplevox, warehouse confirmation and inspection data supports accurate refund decisions without slowing down the warehouse return process.<\/p>\n<p><span><a href=\"https:\/\/www.peoplevox.com\/integration\/refundid\/\"><strong>Find out more about the Refundid integration.<\/strong><\/a><\/span><\/p>\n<p>[\/et_pb_text][et_pb_heading title=\u201dReturns Management Should Not Be an Afterthought: Peoplevox Covers All Your Warehouse Workflows\u201d module_id=\u201dReturnsManagementShouldNotBeanAfterthought\u201d _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d title_level=\u201dh2\u2033 global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_image src=\u201dhttps:\/\/www.peoplevox.com\/wp-content\/uploads\/2025\/12\/2025_12_Blog_How-Descartes-Peoplevox-Makes-Managing-Returns-Painless_4.png\u201d alt=\u201dAn image of someone holding a mobile scanning device featuring the Peoplevox WMS interface.\u201d title_text=\u201d2025_12_Blog_How Descartes Peoplevox Makes Managing Returns Painless_4\u2033 _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_image][et_pb_text _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n<p>Returns impact far more than a single department. Poor returns handling can disrupt <span><a href=\"https:\/\/www.peoplevox.com\/feature\/pick-and-pack\/\">picking<\/a><\/span>, distort inventory accuracy, and slow outbound fulfilment. A top-rated WMS supports the entire warehouse lifecycle, not just outbound orders.<\/p>\n<p>Peoplevox is designed to optimise warehouse operations end-to-end. In the <span><a href=\"https:\/\/peoplevox.help.descartesservices.com\/en\/product-news-and-updates\/release-notes\/release-notes-version-25-10-02~7561136353155927929\">25.10.02 release<\/a><\/span>, we introduced robust return merchandise authorisation (RMA) tools, allowing teams to handle post-peak returns volumes faster and with fewer errors. These tools bring structure and visibility to returns without compromising day-to-day fulfilment performance.<\/p>\n<p><strong>You can find out more about Peoplevox\u2019s returns features <\/strong><span><a href=\"https:\/\/www.peoplevox.com\/feature\/returns\/\"><strong>here<\/strong><\/a><\/span><strong>.<\/strong><\/p>\n<p>Watch the video below from our Warehouse Fundamentals Series to learn practical tips for handling returns effectively in the warehouse:<\/p>\n<p>[\/et_pb_text][et_pb_video src=\u201dhttps:\/\/youtu.be\/9WjLHgz9c-c\u201d _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_video][et_pb_text _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n<p><strong>Ready to make returns management painless in your warehouse? <\/strong><span><a href=\"https:\/\/www.peoplevox.com\/request-demo\/\"><strong>Schedule a demo today<\/strong><\/a><\/span><strong> to discover how the Peoplevox WMS can reduce friction in your returns process.<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_heading title=\u201dWMS For Returns Management FAQs\u201d module_id=\u201dFAQs\u201d _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d title_level=\u201dh2\u2033 global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_accordion _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_accordion_item title=\u201dWhat Is Warehouse Reverse Logistics?\u201d _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d open=\u201don\u201d]<\/p>\n<p>Warehouse reverse logistics refers to the processes involved in moving goods from the customer back into the warehouse. This includes <span><a href=\"https:\/\/www.peoplevox.com\/feature\/receiving-and-putaway\/\">receiving<\/a><\/span>, inspecting, sorting, and deciding the next action for returned inventory.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u201dHow Does a WMS Improve the Warehouse Returns Process?\u201d _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d open=\u201doff\u201d]<\/p>\n<p>A WMS standardises the warehouse returns procedure, provides real-time inventory visibility, and reduces manual handling. This leads to faster processing, fewer errors, and better control over returned inventory.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u201dCan Returns Data Support Wider Warehouse Optimisation?\u201d open=\u201doff\u201d _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n<p>Yes. Analysing returns data can highlight product issues, packing errors, or process gaps. When managed within a WMS, this data helps teams improve accuracy and efficiency across the wider warehouse operation.<\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Discover how Descartes Peoplevox WMS reduces friction in your ecommerce warehouse and improves your returns management workflows.<\/p>\n","protected":false},"author":15,"featured_media":244274,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"categories":[37],"tags":[47],"class_list":["post-244273","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-warehouse-management-system-wms"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How Descartes Peoplevox Makes Managing Returns Painless | Peoplevox<\/title>\n<meta name=\"description\" content=\"Discover how Descartes Peoplevox WMS reduces fiction in your ecommerce warehouse and improves your returns management workflows.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.peoplevox.com\/en-us\/blog\/wms-for-returns-management\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How Descartes Peoplevox Makes Managing Returns Painless | Peoplevox\" \/>\n<meta property=\"og:description\" content=\"Discover how Descartes Peoplevox WMS reduces fiction in your ecommerce warehouse and improves your returns management workflows.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.peoplevox.com\/en-us\/blog\/wms-for-returns-management\/\" \/>\n<meta property=\"og:site_name\" content=\"Peoplevox\" \/>\n<meta property=\"article:published_time\" content=\"2025-12-19T14:35:56+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-02T22:25:04+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.peoplevox.com\/wp-content\/uploads\/2025\/12\/2025_12_Blog_How-Descartes-Peoplevox-Makes-Managing-Returns-Painless_Feature.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"628\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Craig Britton\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Craig Britton\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.peoplevox.com\\\/en-us\\\/blog\\\/wms-for-returns-management\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.peoplevox.com\\\/en-us\\\/blog\\\/wms-for-returns-management\\\/\"},\"author\":{\"name\":\"Craig Britton\",\"@id\":\"https:\\\/\\\/www.peoplevox.com\\\/en-us\\\/#\\\/schema\\\/person\\\/97016123603292679bf5c3898fae7093\"},\"headline\":\"How Descartes Peoplevox Makes Managing Returns Painless\",\"datePublished\":\"2025-12-19T14:35:56+00:00\",\"dateModified\":\"2026-04-02T22:25:04+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.peoplevox.com\\\/en-us\\\/blog\\\/wms-for-returns-management\\\/\"},\"wordCount\":1933,\"image\":{\"@id\":\"https:\\\/\\\/www.peoplevox.com\\\/en-us\\\/blog\\\/wms-for-returns-management\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.peoplevox.com\\\/wp-content\\\/uploads\\\/2025\\\/12\\\/2025_12_Blog_How-Descartes-Peoplevox-Makes-Managing-Returns-Painless_Feature.png\",\"keywords\":[\"warehouse management system (WMS)\"],\"articleSection\":[\"Blog\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.peoplevox.com\\\/en-us\\\/blog\\\/wms-for-returns-management\\\/\",\"url\":\"https:\\\/\\\/www.peoplevox.com\\\/en-us\\\/blog\\\/wms-for-returns-management\\\/\",\"name\":\"How Descartes Peoplevox Makes Managing Returns Painless | Peoplevox\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.peoplevox.com\\\/en-us\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.peoplevox.com\\\/en-us\\\/blog\\\/wms-for-returns-management\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.peoplevox.com\\\/en-us\\\/blog\\\/wms-for-returns-management\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.peoplevox.com\\\/wp-content\\\/uploads\\\/2025\\\/12\\\/2025_12_Blog_How-Descartes-Peoplevox-Makes-Managing-Returns-Painless_Feature.png\",\"datePublished\":\"2025-12-19T14:35:56+00:00\",\"dateModified\":\"2026-04-02T22:25:04+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.peoplevox.com\\\/en-us\\\/#\\\/schema\\\/person\\\/97016123603292679bf5c3898fae7093\"},\"description\":\"Discover how Descartes Peoplevox WMS reduces fiction in your ecommerce warehouse and improves your returns management workflows.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.peoplevox.com\\\/en-us\\\/blog\\\/wms-for-returns-management\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.peoplevox.com\\\/en-us\\\/blog\\\/wms-for-returns-management\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.peoplevox.com\\\/en-us\\\/blog\\\/wms-for-returns-management\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.peoplevox.com\\\/wp-content\\\/uploads\\\/2025\\\/12\\\/2025_12_Blog_How-Descartes-Peoplevox-Makes-Managing-Returns-Painless_Feature.png\",\"contentUrl\":\"https:\\\/\\\/www.peoplevox.com\\\/wp-content\\\/uploads\\\/2025\\\/12\\\/2025_12_Blog_How-Descartes-Peoplevox-Makes-Managing-Returns-Painless_Feature.png\",\"width\":1200,\"height\":628,\"caption\":\"An image of an order moving along a conveyor belt. On the outside of the box, it says 'Return.'\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.peoplevox.com\\\/en-us\\\/blog\\\/wms-for-returns-management\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.peoplevox.com\\\/en-us\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"How Descartes Peoplevox Makes Managing Returns Painless\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.peoplevox.com\\\/en-us\\\/#website\",\"url\":\"https:\\\/\\\/www.peoplevox.com\\\/en-us\\\/\",\"name\":\"Peoplevox\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.peoplevox.com\\\/en-us\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.peoplevox.com\\\/en-us\\\/#\\\/schema\\\/person\\\/97016123603292679bf5c3898fae7093\",\"name\":\"Craig Britton\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"How Descartes Peoplevox Makes Managing Returns Painless | Peoplevox","description":"Discover how Descartes Peoplevox WMS reduces fiction in your ecommerce warehouse and improves your returns management workflows.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.peoplevox.com\/en-us\/blog\/wms-for-returns-management\/","og_locale":"en_US","og_type":"article","og_title":"How Descartes Peoplevox Makes Managing Returns Painless | Peoplevox","og_description":"Discover how Descartes Peoplevox WMS reduces fiction in your ecommerce warehouse and improves your returns management workflows.","og_url":"https:\/\/www.peoplevox.com\/en-us\/blog\/wms-for-returns-management\/","og_site_name":"Peoplevox","article_published_time":"2025-12-19T14:35:56+00:00","article_modified_time":"2026-04-02T22:25:04+00:00","og_image":[{"width":1200,"height":628,"url":"https:\/\/www.peoplevox.com\/wp-content\/uploads\/2025\/12\/2025_12_Blog_How-Descartes-Peoplevox-Makes-Managing-Returns-Painless_Feature.png","type":"image\/png"}],"author":"Craig Britton","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Craig Britton","Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.peoplevox.com\/en-us\/blog\/wms-for-returns-management\/#article","isPartOf":{"@id":"https:\/\/www.peoplevox.com\/en-us\/blog\/wms-for-returns-management\/"},"author":{"name":"Craig Britton","@id":"https:\/\/www.peoplevox.com\/en-us\/#\/schema\/person\/97016123603292679bf5c3898fae7093"},"headline":"How Descartes Peoplevox Makes Managing Returns Painless","datePublished":"2025-12-19T14:35:56+00:00","dateModified":"2026-04-02T22:25:04+00:00","mainEntityOfPage":{"@id":"https:\/\/www.peoplevox.com\/en-us\/blog\/wms-for-returns-management\/"},"wordCount":1933,"image":{"@id":"https:\/\/www.peoplevox.com\/en-us\/blog\/wms-for-returns-management\/#primaryimage"},"thumbnailUrl":"https:\/\/www.peoplevox.com\/wp-content\/uploads\/2025\/12\/2025_12_Blog_How-Descartes-Peoplevox-Makes-Managing-Returns-Painless_Feature.png","keywords":["warehouse management system (WMS)"],"articleSection":["Blog"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.peoplevox.com\/en-us\/blog\/wms-for-returns-management\/","url":"https:\/\/www.peoplevox.com\/en-us\/blog\/wms-for-returns-management\/","name":"How Descartes Peoplevox Makes Managing Returns Painless | Peoplevox","isPartOf":{"@id":"https:\/\/www.peoplevox.com\/en-us\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.peoplevox.com\/en-us\/blog\/wms-for-returns-management\/#primaryimage"},"image":{"@id":"https:\/\/www.peoplevox.com\/en-us\/blog\/wms-for-returns-management\/#primaryimage"},"thumbnailUrl":"https:\/\/www.peoplevox.com\/wp-content\/uploads\/2025\/12\/2025_12_Blog_How-Descartes-Peoplevox-Makes-Managing-Returns-Painless_Feature.png","datePublished":"2025-12-19T14:35:56+00:00","dateModified":"2026-04-02T22:25:04+00:00","author":{"@id":"https:\/\/www.peoplevox.com\/en-us\/#\/schema\/person\/97016123603292679bf5c3898fae7093"},"description":"Discover how Descartes Peoplevox WMS reduces fiction in your ecommerce warehouse and improves your returns management workflows.","breadcrumb":{"@id":"https:\/\/www.peoplevox.com\/en-us\/blog\/wms-for-returns-management\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.peoplevox.com\/en-us\/blog\/wms-for-returns-management\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.peoplevox.com\/en-us\/blog\/wms-for-returns-management\/#primaryimage","url":"https:\/\/www.peoplevox.com\/wp-content\/uploads\/2025\/12\/2025_12_Blog_How-Descartes-Peoplevox-Makes-Managing-Returns-Painless_Feature.png","contentUrl":"https:\/\/www.peoplevox.com\/wp-content\/uploads\/2025\/12\/2025_12_Blog_How-Descartes-Peoplevox-Makes-Managing-Returns-Painless_Feature.png","width":1200,"height":628,"caption":"An image of an order moving along a conveyor belt. On the outside of the box, it says 'Return.'"},{"@type":"BreadcrumbList","@id":"https:\/\/www.peoplevox.com\/en-us\/blog\/wms-for-returns-management\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.peoplevox.com\/en-us\/"},{"@type":"ListItem","position":2,"name":"How Descartes Peoplevox Makes Managing Returns Painless"}]},{"@type":"WebSite","@id":"https:\/\/www.peoplevox.com\/en-us\/#website","url":"https:\/\/www.peoplevox.com\/en-us\/","name":"Peoplevox","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.peoplevox.com\/en-us\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.peoplevox.com\/en-us\/#\/schema\/person\/97016123603292679bf5c3898fae7093","name":"Craig Britton"}]}},"_links":{"self":[{"href":"https:\/\/www.peoplevox.com\/en-us\/wp-json\/wp\/v2\/posts\/244273","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.peoplevox.com\/en-us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.peoplevox.com\/en-us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.peoplevox.com\/en-us\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/www.peoplevox.com\/en-us\/wp-json\/wp\/v2\/comments?post=244273"}],"version-history":[{"count":2,"href":"https:\/\/www.peoplevox.com\/en-us\/wp-json\/wp\/v2\/posts\/244273\/revisions"}],"predecessor-version":[{"id":245960,"href":"https:\/\/www.peoplevox.com\/en-us\/wp-json\/wp\/v2\/posts\/244273\/revisions\/245960"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.peoplevox.com\/en-us\/wp-json\/wp\/v2\/media\/244274"}],"wp:attachment":[{"href":"https:\/\/www.peoplevox.com\/en-us\/wp-json\/wp\/v2\/media?parent=244273"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.peoplevox.com\/en-us\/wp-json\/wp\/v2\/categories?post=244273"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.peoplevox.com\/en-us\/wp-json\/wp\/v2\/tags?post=244273"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}