{"id":239760,"date":"2023-08-29T18:21:02","date_gmt":"2023-08-29T18:21:02","guid":{"rendered":"https:\/\/www.peoplevox.com\/?p=239760"},"modified":"2025-10-07T11:15:01","modified_gmt":"2025-10-07T11:15:01","slug":"crafters-companion-improves-fulfilment-efficiency-by-25-and-reduces-error-rate-to-less-than-1-with-descartes-ecommerce-warehouse-solution","status":"publish","type":"post","link":"https:\/\/www.peoplevox.com\/en-us\/blog\/crafters-companion-improves-fulfilment-efficiency-by-25-and-reduces-error-rate-to-less-than-1-with-descartes-ecommerce-warehouse-solution\/","title":{"rendered":"Crafter&#8217;s Companion Improves Fulfillment Efficiency by 25% with Descartes"},"content":{"rendered":"\n<p><strong>LONDON, UK and ATLANTA, Georgia, August 29, 2023 (GLOBE NEWSWIRE)<\/strong>\u00a0\u2014 Descartes Systems Group (Nasdaq: DSGX) (TSX: DSG), the global leader in uniting logistics-intensive businesses in commerce, announces that international craft retailer Crafter\u2019s Companion has implemented Descartes\u2019 cloud-based ecommerce warehouse management solution (WMS) to improve the efficiency of its warehouse operations. In addition to realising higher customer satisfaction as a result of faster order processing, the company\u2019s error rate in fulfilment has dropped significantly by increasing the accuracy of its existing pick and pack process using barcode-based scanning processes.<\/p>\n\n\n\n<p>\u201cAt Crafter\u2019s Companion, our customers are at the heart of everything we do and being a dynamic and agile business allows us to deliver solutions that really benefit our customers. With the new solution, we have achieved a 25% increase in fulfilment efficiency with an error rate of less than 1%,\u201d said Mark Allsop, CEO of Crafter\u2019s Companion. Sara Davies, founder and creative director of Crafter\u2019s Companion, added: \u201cWe\u2019re thrilled to be working with Descartes and implementing its ecommerce WMS in our global, 54,000 sq ft distribution centre is an important milestone for the business. The software is helping us operate to our full potential, as we continue to service our amazing worldwide community of customers.\u201d<\/p>\n\n\n\n<p>Part of Descartes\u2019 ecommerce solution suite, the Descartes ecommerce WMS helps direct-to-consumer brands and ecommerce retailers drive significant efficiencies across order fulfilment processes to provide a remarkable customer experience. The solution helps ensure that retailers can ship on time, ship the right items, not oversell existing inventory, and have full transparency into warehouse operations. The solution is pre-integrated with major ecommerce platforms, such as ChannelAdvisor, Shopify Plus, Brightpearl and others, to accelerate implementation and time to value. Order information is automatically available to be executed via mobile-driven multi-order pick-and-pack strategies and then fed into Descartes and third-party parcel shipment systems.<\/p>\n\n\n\n<p>\u201cWe\u2019re proud to enable Crafter\u2019s Companion to pursue its global growth strategy with scalable processes and highly accurate fulfilment operations,\u201d said Dirk Haschke, VP &amp; General Manager, Ecommerce at Descartes. \u201cThe company\u2019s focus lies on its customers\u2019 satisfaction and by ensuring efficient intralogistics processes, Descartes\u2019 ecommerce WMS helps to fulfil the promises made.\u201d<\/p>\n\n\n\n<p><a href=\"https:\/\/www.descartes.com\/resources\/news\/crafters-companion-improves-fulfilment-efficiency-25-and-reduces-error-rate-less-1-with-descartes-ecommerce-warehouse-solution\">Read More<\/a><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>LONDON, UK and ATLANTA, Georgia, August 29, 2023 (GLOBE NEWSWIRE)\u00a0\u2014 Descartes Systems Group (Nasdaq: DSGX) (TSX: DSG), the global leader in uniting logistics-intensive businesses in commerce, announces that international craft retailer Crafter\u2019s Companion has implemented Descartes\u2019 cloud-based ecommerce warehouse management solution (WMS) to improve the efficiency of its warehouse operations. In addition to realising higher [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":243257,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"categories":[37],"tags":[],"class_list":["post-239760","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Crafter&#039;s Companion Improves Fulfilment Efficiency by 25% | Peoplevox<\/title>\n<meta name=\"description\" content=\"International craft retailer Crafter\u2019s Companion implemented Descartes\u2019 cloud-based ecommerce WMS to improve the efficiency of its warehouse operations. 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