{"id":15038,"date":"2025-11-26T22:48:13","date_gmt":"2025-11-26T22:48:13","guid":{"rendered":"https:\/\/peoplevoxprod.wpengine.com\/how-to\/10-common-problems-with-order-picking-and-how-to-solve-them\/"},"modified":"2026-03-04T08:51:54","modified_gmt":"2026-03-04T08:51:54","slug":"10-common-problems-with-order-picking-and-how-to-solve-them","status":"publish","type":"post","link":"https:\/\/www.peoplevox.com\/en-us\/blog\/10-common-problems-with-order-picking-and-how-to-solve-them\/","title":{"rendered":"10 Common Problems With Order Picking&#8230; and How to Solve Them"},"content":{"rendered":"<p>[et_pb_section fb_built=\u201d1\u2033 admin_label=\u201dsection\u201d _builder_version=\u201d4.16\u2033 global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_row admin_label=\u201dKey Takeaways Section\u201d _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d custom_margin=\u201d||0px||false|false\u201d custom_padding=\u201d||0px||false|false\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_column type=\u201d4_4\u2033 _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_heading title=\u201dKey takeaways\u201d _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d title_level=\u201dh2\u2033 global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_text _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n<ul>\n<li data-start=\"1531\" data-end=\"1627\">Most picking problems stem from slow data, unclear workflows, or lack of real-time visibility.<\/li>\n<li data-start=\"1630\" data-end=\"1705\">Simple workflow improvements can remove bottlenecks without adding labour.<\/li>\n<li data-start=\"1708\" data-end=\"1804\">Fast-growing ecommerce teams solve accuracy issues with mobile scanning and guided pick paths.<\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_divider _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=\u201drow\u201d _builder_version=\u201d4.16\u2033 background_size=\u201dinitial\u201d background_position=\u201dtop_left\u201d background_repeat=\u201drepeat\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_column type=\u201d4_4\u2033 _builder_version=\u201d4.16\u2033 custom_padding=\u201d|||\u201d global_colors_info=\u201d{}\u201d custom_padding__hover=\u201d|||\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_text _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n<p>Order picking should be simple, but rapid ecommerce growth makes even small errors expensive. Missed items, slow routes, and manual processes add friction you feel immediately. And over time, these issues ultimately lead to longer fulfilment times, unhappy customers, and exhausted teams.<\/p>\n<p>This guide breaks down the most common problems with order picking and shows practical fixes so you can scale without adding headcount.<\/p>\n<p>[\/et_pb_text][et_pb_heading title=\u201dTop 10 problems with order picking\u201d _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d title_level=\u201dh2\u2033 global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_text _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n<ol>\n<li><a href=\"#Wrongitemlocation\">Wrong item location in warehouse<\/a><\/li>\n<li><a href=\"#Mispickshumanerror\">Mispicks; human error<\/a><\/li>\n<li><a href=\"#Paperbasedpicking\">Paper-based picking<\/a><\/li>\n<li><a href=\"#Nopriority\">No priority when picking<\/a><\/li>\n<li><a href=\"#Labourintensive\">Labour-intensive picking<\/a><\/li>\n<li><a href=\"#Nodesignatedlocation\">No designated location for half-picked orders<\/a><\/li>\n<li><a href=\"#Fixedlocations\">Fixed locations in warehouse<\/a><\/li>\n<li><a href=\"#humanmemory\">Relying on human memory<\/a><\/li>\n<li><a href=\"#Oneorderperpick\">One order per pick run<\/a><\/li>\n<li><a href=\"#Nopickeraccountability\">No picker accountability<\/a><\/li>\n<\/ol>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n<p>This article covers the solutions to these problems and also answers the common question: how to reduce manual picking errors.<\/p>\n<p>[\/et_pb_text][et_pb_image src=\u201dhttps:\/\/www.peoplevox.com\/wp-content\/uploads\/2021\/06\/10-common-problems-with-picking.png\u201d alt=\u201dAn image with text that says \u201910 Common problems with order picking &amp; how to solve them.'\u201d _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_image][et_pb_heading title=\u201dProblem 1: Wrong item location in warehouse\u201d module_id=\u201dWrongitemlocation\u201d _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d title_level=\u201dh2\u2033 global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_text _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n<p>This occurs when a picker goes to the warehouse location to pick an order, and the correct item is not there.<\/p>\n<p><strong>Impact<\/strong><\/p>\n<p>If an item is not where it should be in the warehouse, this means the picker needs to spend time looking for it. This delays the order fulfilment, which can lead to an unhappy customer and negative reviews. On top of that, it also makes for a highly inefficient warehouse operation.<\/p>\n<p><strong>How to solve it<\/strong><\/p>\n<p>With a <a href=\"https:\/\/www.peoplevox.com\/blog\/what-is-a-wms-warehouse-management-system\/\">warehouse management system<\/a> (WMS), every item is scanned into a location. This means that when a picker is looking for an item, it will always be exactly where it should be.<\/p>\n<p>[\/et_pb_text][et_pb_video src=\u201dhttps:\/\/www.youtube.com\/watch?v=I0wxWPe1FIE\u201d _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_video][et_pb_heading title=\u201dProblem 2: Mispicks; human error\u201d module_id=\u201dMispickshumanerror\u201d _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d title_level=\u201dh2\u2033 global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_text _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n<p>A mispick is when a picker makes a mistake, which means the wrong items or quantities are picked.<\/p>\n<p><strong>Impact<\/strong><\/p>\n<p>If the wrong items or quantities are picked, time is wasted at the pack bench where, hopefully, the error is noticed. If the fault is not realised, the wrong items are dispatched which will then require a refund or replacement. As well as costing money, it also paints a poor picture of your brand.<\/p>\n<p>To calculate the cost of those mispicks, multiply the number of mis-shipments per week by the cost of a mis-shipment and you will see how much money is wasted. When calculating the cost of a mis-shipment, don\u2019t forget to consider shipping costs, <a href=\"https:\/\/www.peoplevox.com\/blog\/wms-for-returns-management\/\">returns costs<\/a>, labour time to re-pick, customer service work, and time spent rectifying bad online reviews.<\/p>\n<p><strong>How to solve it<\/strong><\/p>\n<p>Get goods-in right first time by scanning everything. Using <a href=\"https:\/\/www.peoplevox.com\/blog\/9-warehouse-barcode-mistakes-advice-for-managers\/\">barcode scanners<\/a> in your ecommerce warehouse should make it impossible to pick the wrong item or the wrong quantity. With every incorrect pick, the scanner will create an error message, alerting the picker to their mistake.<\/p>\n<p>As a final check for orders that have been picked in a batch, you may also benefit from scanning the items again at the point of dispatch to ensure you match the right items to each shipping label.<\/p>\n<p>[\/et_pb_text][et_pb_heading title=\u201dProblem 3: Paper-based picking\u201d module_id=\u201dPaperbasedpicking\u201d _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d title_level=\u201dh2\u2033 global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_text _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n<p>You are printing orders on sheets of paper and sending the pickers to manually check off their pick lists.<\/p>\n<p><strong>Impact<\/strong><\/p>\n<p>This kind of operation is not only a lengthy process, but it is also highly inefficient and leaves a large margin for error due to lost or unfulfilled orders. Plus, the inventory is not automatically updated when items are picked.<\/p>\n<p><strong>How to solve it<\/strong><\/p>\n<p>Quite simply: eliminate paper from your warehouse by using warehouse management software with a mobile app. The mobile app replaces the paper, a bit like your mobile phone replaced the handwritten letter. When you remove the room for human error, you\u2019re in a good position to ensure that you\u2019re able to ship every order on time, and accurately, without fail.<\/p>\n<p><strong>See how guided picking works in real ecommerce warehouses.<span>\u00a0<\/span><a href=\"https:\/\/www.peoplevox.com\/request-demo\/\">Request a demo<\/a>. <\/strong><\/p>\n<p>[\/et_pb_text][et_pb_heading title=\u201dProblem 4: No priority when picking\u201d module_id=\u201dNopriority\u201d _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d title_level=\u201dh2\u2033 global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_text _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n<p>All of the orders are lumped together, and there is no process for deciding which orders should be picked first.<\/p>\n<p><strong>Impact<\/strong><\/p>\n<p>If your orders are not prioritised, then often the most recent sales order items are picked first by default. This can mean that older orders or more important orders are neglected or delayed.<\/p>\n<p><strong>How to solve it<\/strong><\/p>\n<p>To solve this problem, you should find a suitable method for sorting your warehouse orders.\u00a0Once you have a method in place, no priority order will be left over at the end of the day.<\/p>\n<p>[\/et_pb_text][et_pb_heading title=\u201dProblem 5: Labour-intensive picking\u201d module_id=\u201dLabourintensive\u201d _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d title_level=\u201dh2\u2033 global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_text _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n<p>Your picking process heavily relies on human effort and expertise. \u2018We\u2019ve always hired more staff as we\u2019ve grown and this can\u2019t go on forever.\u2019<\/p>\n<p><strong>Impact<\/strong><\/p>\n<p>If you have too many pickers working at the same time, you will likely be spending more money on <a href=\"https:\/\/www.peoplevox.com\/blog\/managing-warehouse-employees\/\">labour<\/a> than you are getting back in return. Overtime is starting to creep in and sometimes deadlines for fulfilment are missed.<\/p>\n<p><strong>How to solve it<\/strong><\/p>\n<p>The most efficient way to reduce the number of pickers needed for a single shift is to introduce automation into your warehouse. Automation should improve the efficiency of all your pickers, meaning that fewer of them are needed to fulfill the same amount of orders. A watches and jewellery retailer client of ours saw a 75% increase in picks per person per hour when using a WMS.<\/p>\n<p>A good idea is to benchmark your picking against industry standards. 100 items per picker per hour for small ecommerce order picks is a steady benchmark. Additionally, with automated processes, you\u2019ll be well set up to take the panic out of peak periods. With a WMS that\u2019s easy-to-use and easy-to-train, you can get temporary staff working on the warehouse floor within minutes.<\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=\u201dTable\u201d _builder_version=\u201d4.27.4\u2033 background_size=\u201dinitial\u201d background_position=\u201dtop_left\u201d background_repeat=\u201drepeat\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n<div style=\"margin: 2rem 0; overflow-x: auto;\">\n<table style=\"width: 100%; border-collapse: collapse; font-family: 'Roboto', 'Helvetica Neue', Arial, sans-serif; color: #53565a; font-size: 16px;\">\n<thead>\n<tr>\n<th style=\"background-color: #134169; color: #ffffff; text-align: left; padding: 14px 16px; font-weight: 600; border: 1px solid #134169;\">Without structured picking workflows<\/th>\n<th style=\"background-color: #134169; color: #ffffff; text-align: left; padding: 14px 16px; font-weight: 600; border: 1px solid #134169;\">With structured, guided workflows<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr style=\"background-color: #f5f7f9;\">\n<td style=\"padding: 12px 16px; border: 1px solid #dde2e7; border-right: 3px solid #009CEB;\">Pickers walk too much and waste time between locations.<\/td>\n<td style=\"padding: 12px 16px; border: 1px solid #dde2e7;\">Routes are optimised automatically so staff move through the warehouse with fewer steps.<\/td>\n<\/tr>\n<tr style=\"background-color: #ffffff;\">\n<td style=\"padding: 12px 16px; border: 1px solid #dde2e7; border-right: 3px solid #009CEB;\">Frequent errors lead to repicks, returns, and extra customer service work.<\/td>\n<td style=\"padding: 12px 16px; border: 1px solid #dde2e7;\">Scanning confirms each pick and pack, so accuracy improves and mistakes drop.<\/td>\n<\/tr>\n<tr style=\"background-color: #f5f7f9;\">\n<td style=\"padding: 12px 16px; border: 1px solid #dde2e7; border-right: 3px solid #009CEB;\">New hires take a long time to learn locations and processes.<\/td>\n<td style=\"padding: 12px 16px; border: 1px solid #dde2e7;\">Guided mobile workflows show the next task on-screen, which speeds up onboarding.<\/td>\n<\/tr>\n<tr style=\"background-color: #ffffff;\">\n<td style=\"padding: 12px 16px; border: 1px solid #dde2e7; border-right: 3px solid #009CEB;\">Hard to scale order volume without adding more people to the team.<\/td>\n<td style=\"padding: 12px 16px; border: 1px solid #dde2e7;\">Higher throughput per picker means you can handle more orders with your existing staff.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p>[\/et_pb_text][et_pb_heading title=\u201dProblem 6: No designated location for half-picked orders\u201d module_id=\u201dNodesignatedlocation\u201d _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d title_level=\u201dh2\u2033 global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_text _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n<p>Workers realise partway through picking that not all of the items are currently available, and their work is wasted.<\/p>\n<p><strong>Impact<\/strong><\/p>\n<p>Orders that are only half-picked are generally put back if the remaining items are not available, and fulfilment is postponed. Doing this leads to unhappy customers and potential negative reviews. However, dispatching half-orders increases your overall shipping costs.<\/p>\n<p>If you often find that your systems say you have an item in stock when you don\u2019t then forget Amazon and eBay. They will take you down if you fail this fundamental test. We have known eBay Power Sellers who have lost over \u00a3100k in revenue because of this.<\/p>\n<p><strong>How to solve it<\/strong><\/p>\n<p>The ultimate solution is to manage your allocation properly which means orders are only half-picked if you\u2019re happy to do a partial shipment. This is a business decision that can be set as a rule or reviewed against each order that can\u2019t be fulfilled.<\/p>\n<p>Your ecommerce platform is unlikely to give you this. Without it, half-picked and cancelled orders will be routine. With the right warehouse workflows in place, you\u2019ll be able to improve warehouse efficiency for good.<\/p>\n<p><strong>Want to eliminate these bottlenecks?<span>\u00a0<\/span><a href=\"https:\/\/www.peoplevox.com\/contact-us\/\">Talk to our team<\/a>.<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_heading title=\u201dProblem 7: Fixed locations in warehouse\u201d module_id=\u201dFixedlocations\u201d _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d title_level=\u201dh2\u2033 global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_text _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n<p>\u2018Every item has its place, except when that space is full, then it\u2019s stored in the overstock location\u2026 wherever that is\u2026\u2019<\/p>\n<p><strong>Impact<\/strong><\/p>\n<p>Having fixed locations eliminates the potential for flexibility to allocate high-demand items closer to the pack bench when necessary. It also means that warehouse space is not fully optimised, costing money and resources.<\/p>\n<p>Inefficiency here usually means replenishment is made into a bigger issue, which itself results in more manual data entry to make stock location and inventory changes. The ultimate sign this is costing you is continuous stock takes that the team rely on for accurate inventory updates.<\/p>\n<p><strong>How to solve it<\/strong><\/p>\n<p>Introduce a WMS that allows for dynamic locations. This will mean that you can put multiple stock keeping units (SKUs) in one location, as well as putting single SKUs in multiple locations. By doing this, you will make much better use of the space in your warehouse, save money and postpone the need to move to a larger site.<\/p>\n<p>[\/et_pb_text][et_pb_heading title=\u201dProblem 8: Relying on human memory\u201d module_id=\u201dhumanmemory\u201d _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d title_level=\u201dh2\u2033 global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_text _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n<p>\u2018My warehouse team know exactly what item is where. Contractors and temps never seem to work out.\u2019<\/p>\n<p><strong>Impact<\/strong><\/p>\n<p>Time is required to train pickers on the layout of the warehouse. When <a href=\"https:\/\/www.peoplevox.com\/blog\/ecommerce-peak-season-warehouse-guide\/\">peak season<\/a> hits and temporary staff are taken on, the same training cannot be afforded. Having this reliance on your pickers to know where everything is will cost time and money without providing a sufficient return.<\/p>\n<p><strong>How to solve it<\/strong><\/p>\n<p>With a WMS, the location of every SKU should be recorded. This means that when an item needs to be picked, the location is shown on the mobile app, eliminating all need for pickers to memorise the locations. This also means that temporary pickers can start using the system immediately, without the need for involved orientation.<\/p>\n<p>[\/et_pb_text][et_pb_heading title=\u201dProblem 9: One order per pick run\u201d module_id=\u201dOneorderperpick\u201d _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d title_level=\u201dh2\u2033 global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_text _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n<p>Spending time walking through the warehouse to pick a single order instead of picking multiple orders along the way.<\/p>\n<p><strong>Impact<\/strong><\/p>\n<p>This is an inefficient process that wastes valuable time and resources. It also makes the order fulfilment longer leading to dissatisfied customers.<\/p>\n<p><strong>How to solve it<\/strong><\/p>\n<p>The reason that one order is generally picked in one pick run is because it is printed on a sheet of paper. However, by eliminating paper and using WMS workflows instead, pick runs can be devised in the most efficient manner, which can often mean multiple pickers pick items for one order as part of a batch run. The order is then combined at the pack bench, saving time and resources.<\/p>\n<p>[\/et_pb_text][et_pb_heading title=\u201dSee how pick and sort to trolley flows:\u201d _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d title_level=\u201dh3\u2033 global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_video src=\u201dhttps:\/\/www.youtube.com\/watch?v=I0wxWPe1FIE\u201d _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_video][et_pb_heading title=\u201dProblem 10: no picker accountability\u201d module_id=\u201dNopickeraccountability\u201d _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d title_level=\u201dh2\u2033 global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_text _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n<p>You can\u2019t trace who has picked an order, and you can\u2019t track the progress of the order through your warehouse.<\/p>\n<p><strong>Impact<\/strong><\/p>\n<p>No accountability in a team is divisive, demotivating, and hard to mange. Your warehouse manager needs to be in the thick of it to have his pulse on productivity and even then he\u2019s open to personal bias.\u00a0Not having this kind of visibility means that you are unable to assess the efficiency of your staff, as well as tracking the progress of an order. This means that you can\u2019t communicate with the customer regarding the status of their order.<\/p>\n<p><strong>How to solve it<\/strong><\/p>\n<p>A suitable WMS with focused ecommerce workflows should provide you will full visibility on all inventory movements, including which member of staff has performed each action. You need this focus in order to have full control over your warehouse processes and to eliminate warehouse chaos for good.<\/p>\n<p><strong>Curious how mobile scanning fixes these accuracy issues?<span>\u00a0<\/span><a href=\"https:\/\/www.peoplevox.com\/request-demo\/\">Request a demo<\/a>.<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_heading title=\u201dHere\u2019s how much visibility your warehouse team could have:\u201d _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d title_level=\u201dh2\u2033 global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_video src=\u201dhttps:\/\/www.youtube.com\/watch?v=EPUkzzwpkak\u201d _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_video][et_pb_heading title=\u201dEnsure order picking accuracy with Descartes Peoplevox\u201d _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d title_level=\u201dh2\u2033 global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_text _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n<p data-start=\"4448\" data-end=\"4656\">Order picking doesn\u2019t have to be the bottleneck that slows your growth. With clearer workflows, better data, and the right tools, your team can pick faster and with fewer errors, even as order volume climbs.<\/p>\n<p data-start=\"4658\" data-end=\"4800\"><strong data-start=\"4658\" data-end=\"4703\">Ready to streamline your picking process? <\/strong><strong data-start=\"4706\" data-end=\"4721\">Request a demo\u00a0and see how an ecommerce-focused WMS helps teams move faster with less effort.<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_button button_url=\u201dhttps:\/\/www.peoplevox.com\/request-demo\/\u201d url_new_window=\u201don\u201d button_text=\u201dTalk to us\u201d button_alignment=\u201dcenter\u201d _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d hover_enabled=\u201d0\u2033 global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d custom_margin=\u201d20px||20px||false|false\u201d sticky_enabled=\u201d0\u2033][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=\u201dFAQs Section\u201d _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d custom_margin=\u201d||||false|false\u201d custom_padding=\u201d||||false|false\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_column type=\u201d4_4\u2033 _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_divider _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_divider][et_pb_heading title=\u201dOrder picking FAQs\u201d admin_label=\u201dHeading \u2013 FAQs\u201d _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d title_level=\u201dh2\u2033 global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_accordion admin_label=\u201dFAQ Accordion\u201d _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d locked=\u201doff\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_accordion_item title=\u201dWhat are the biggest order picking problems?\u201d open=\u201don\u201d _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n<p>Common issues include wrong item locations, mispicks, paper-based picking, no clear order priorities, labour-intensive processes, no space for half-picked orders, fixed locations, reliance on memory, picking one order per run, and no picker accountability. Together they create delays, overspending on labour, mis-shipments, and poor customer experiences.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u201dHow can warehouses reduce order picking errors?\u201d _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d open=\u201doff\u201d]<\/p>\n<p>A key step is replacing paper and memory with warehouse management software. Scanning items into locations and using barcode-driven mobile picking makes it hard to select the wrong SKU or quantity. Smarter allocation rules, dynamic locations and efficient batch picking further reduce walking, rework, half-picked orders and mis-shipments.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u201dWhy is picker accountability so important?\u201d _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d open=\u201doff\u201d]<\/p>\n<p>Without accountability, managers struggle to see who picked an order, where mistakes occur or how efficiently staff are working. A WMS that records every inventory movement by user gives objective performance data, highlights training needs, and makes it possible to track each order\u2019s progress so you can keep customers updated.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u201dHow can I measure order picking performance in my warehouse?\u201d _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d open=\u201doff\u201d]<\/p>\n<p data-start=\"97\" data-end=\"532\">Start by tracking key metrics such as picks per hour, order accuracy rate, average travel time per pick, and cost per order fulfilled. These numbers give you a clear view of productivity and highlight where bottlenecks exist. With real-time reporting, warehouse managers can spot trends early and make adjustments before small inefficiencies become expensive problems.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u201dWhen is it time to upgrade your order picking process?\u201d _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d open=\u201doff\u201d]<\/p>\n<div class=\"flex flex-col text-sm pb-25\">\n<article class=\"text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-WEB:79df95c7-6277-4bfa-a32d-e65d654abd0b-0\" data-testid=\"conversation-turn-2\" data-scroll-anchor=\"true\" data-turn=\"assistant\" tabindex=\"-1\">\n<div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:--spacing(4)] @w-sm\/main:[--thread-content-margin:--spacing(6)] @w-lg\/main:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" tabindex=\"-1\">\n<div class=\"flex max-w-full flex-col grow\">\n<div data-message-author-role=\"assistant\" data-message-id=\"fce49e72-19c1-4702-8ef8-9c7f6f01225d\" dir=\"auto\" data-message-model-slug=\"gpt-5-2\" class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-1\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[1px]\">\n<div class=\"markdown prose dark:prose-invert w-full wrap-break-word dark markdown-new-styling\">\n<p data-start=\"534\" data-end=\"962\" data-is-last-node=\"\" data-is-only-node=\"\">If order volume is increasing but fulfilment speed and accuracy are declining, your current process may not be sustainable. Frequent stock discrepancies, rising overtime costs, and growing customer complaints are also warning signs. Upgrading your picking workflows before peak season or rapid expansion helps you stay in control rather than reacting under pressure.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<\/div>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][et_pb_code _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<script type=\"application\/ld+json\"><!-- [et_pb_line_break_holder] -->{<!-- [et_pb_line_break_holder] -->  \"@context\": \"https:\/\/schema.org\",<!-- [et_pb_line_break_holder] -->  \"@type\": \"FAQPage\",<!-- [et_pb_line_break_holder] -->  \"mainEntity\": [<!-- [et_pb_line_break_holder] -->    {<!-- [et_pb_line_break_holder] -->      \"@type\": \"Question\",<!-- [et_pb_line_break_holder] -->      \"name\": \"What are the biggest order picking problems?\",<!-- [et_pb_line_break_holder] -->      \"acceptedAnswer\": {<!-- [et_pb_line_break_holder] -->        \"@type\": \"Answer\",<!-- [et_pb_line_break_holder] -->        \"text\": \"Common issues include wrong item locations, mispicks, paper-based picking, no clear order priorities, labour-intensive processes, no space for half-picked orders, fixed locations, reliance on memory, picking one order per run, and no picker accountability. Together they create delays, overspending on labour, mis-shipments, and poor customer experiences.\"<!-- [et_pb_line_break_holder] -->      }<!-- [et_pb_line_break_holder] -->    },<!-- [et_pb_line_break_holder] -->    {<!-- [et_pb_line_break_holder] -->      \"@type\": \"Question\",<!-- [et_pb_line_break_holder] -->      \"name\": \"How can warehouses reduce order picking errors?\",<!-- [et_pb_line_break_holder] -->      \"acceptedAnswer\": {<!-- [et_pb_line_break_holder] -->        \"@type\": \"Answer\",<!-- [et_pb_line_break_holder] -->        \"text\": \"A key step is replacing paper and memory with warehouse management software. Scanning items into locations and using barcode-driven mobile picking makes it hard to select the wrong SKU or quantity. Smarter allocation rules, dynamic locations and efficient batch picking further reduce walking, rework, half-picked orders and mis-shipments.\"<!-- [et_pb_line_break_holder] -->      }<!-- [et_pb_line_break_holder] -->    },<!-- [et_pb_line_break_holder] -->    {<!-- [et_pb_line_break_holder] -->      \"@type\": \"Question\",<!-- [et_pb_line_break_holder] -->      \"name\": \"Why is picker accountability so important?\",<!-- [et_pb_line_break_holder] -->      \"acceptedAnswer\": {<!-- [et_pb_line_break_holder] -->        \"@type\": \"Answer\",<!-- [et_pb_line_break_holder] -->        \"text\": \"Without accountability, managers struggle to see who picked an order, where mistakes occur or how efficiently staff are working. A WMS that records every inventory movement by user gives objective performance data, highlights training needs, and makes it possible to track each order\u2019s progress so you can keep customers updated.\"<!-- [et_pb_line_break_holder] -->      }<!-- [et_pb_line_break_holder] -->    },<!-- [et_pb_line_break_holder] -->    {<!-- [et_pb_line_break_holder] -->      \"@type\": \"Question\",<!-- [et_pb_line_break_holder] -->      \"name\": \"How can I measure order picking performance in my warehouse?\",<!-- [et_pb_line_break_holder] -->      \"acceptedAnswer\": {<!-- [et_pb_line_break_holder] -->        \"@type\": \"Answer\",<!-- [et_pb_line_break_holder] -->        \"text\": \"Start by tracking key metrics such as picks per hour, order accuracy rate, average travel time per pick, and cost per order fulfilled. These numbers give you a clear view of productivity and highlight where bottlenecks exist. With real-time reporting, warehouse managers can spot trends early and make adjustments before small inefficiencies become expensive problems.\"<!-- [et_pb_line_break_holder] -->      }<!-- [et_pb_line_break_holder] -->    },<!-- [et_pb_line_break_holder] -->    {<!-- [et_pb_line_break_holder] -->      \"@type\": \"Question\",<!-- [et_pb_line_break_holder] -->      \"name\": \"When is it time to upgrade your order picking process?\",<!-- [et_pb_line_break_holder] -->      \"acceptedAnswer\": {<!-- [et_pb_line_break_holder] -->        \"@type\": \"Answer\",<!-- [et_pb_line_break_holder] -->        \"text\": \"If order volume is increasing but fulfilment speed and accuracy are declining, your current process may not be sustainable. Frequent stock discrepancies, rising overtime costs, and growing customer complaints are also warning signs. Upgrading your picking workflows before peak season or rapid expansion helps you stay in control rather than reacting under pressure.\"<!-- [et_pb_line_break_holder] -->      }<!-- [et_pb_line_break_holder] -->    }<!-- [et_pb_line_break_holder] -->  ]<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><\/script>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Most picking problems stem from slow data, unclear workflows, or lack of real-time visibility. Simple workflow improvements can remove bottlenecks without adding labor. Here&#8217;s what to do.<\/p>\n","protected":false},"author":3,"featured_media":243254,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:paragraph {\"fontSize\":\"large\"} -->\n<p class=\"has-large-font-size\">1. <a href=\"#problem-1\">Wrong item location in warehouse<\/a><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph {\"fontSize\":\"large\"} -->\n<p class=\"has-large-font-size\">2. <a href=\"#problem-2\">Misspicks; human error<\/a><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph {\"fontSize\":\"large\"} -->\n<p class=\"has-large-font-size\">3. <a href=\"#problem-3\">Paper-based picking<\/a><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph {\"fontSize\":\"large\"} -->\n<p class=\"has-large-font-size\">4. <a href=\"#problem-4\">No priority when picking<\/a><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph {\"fontSize\":\"large\"} -->\n<p class=\"has-large-font-size\">5. <a href=\"#problem-5\">Labour-intensive picking<\/a><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph {\"fontSize\":\"large\"} -->\n<p class=\"has-large-font-size\">6. <a href=\"#problem-6\">No designated location for half-picked orders<\/a><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph {\"fontSize\":\"large\"} -->\n<p class=\"has-large-font-size\">7. <a href=\"#problem-7\">Fixed locations in warehouse<\/a><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph {\"fontSize\":\"large\"} -->\n<p class=\"has-large-font-size\">8. <a href=\"#problem-8\">Relying on human memory<\/a><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph {\"fontSize\":\"large\"} -->\n<p class=\"has-large-font-size\">9. <a href=\"#problem-9\">One order per pick run<\/a><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph {\"fontSize\":\"large\"} -->\n<p class=\"has-large-font-size\">10. <a href=\"#problem-10\">No picker accountability<\/a><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><span style=\"background-color: transparent; text-transform: initial; letter-spacing: 0.3px;\">Picking is, as you'd expect, a major action in the order fulfillment process. Unfortunately, it's prone to a wealth of errors that can cost you time and money if you don't have the right workflows in place. <\/span><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><span style=\"background-color: transparent; text-transform: initial; letter-spacing: 0.3px;\">We've looked back on our experiences visiting warehouses and put together a list of the most common problems <\/span>that affect order picking accuracy<span style=\"background-color: transparent; text-transform: initial; letter-spacing: 0.3px;\">.<\/span> This article also covers the answer to the common question: how to reduce manual picking errors.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:more -->\n<!--more-->\n<!-- \/wp:more -->\n\n<!-- wp:paragraph -->\n<p><em><strong>Save the article for later and download the PDF version using the link at the bottom left.<\/strong><\/em><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:spacer {\"height\":\"50px\"} -->\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<!-- \/wp:spacer -->\n\n<!-- wp:image {\"id\":16751,\"sizeSlug\":\"full\",\"linkDestination\":\"none\"} -->\n<figure class=\"wp-block-image size-full\"><img src=\"https:\/\/www.peoplevox.com\/wp-content\/uploads\/2021\/06\/10-common-problems-with-picking.png\" alt=\"10 common problems with picking\" class=\"wp-image-16751\"\/><\/figure>\n<!-- \/wp:image -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\" id=\"problem-1\">Problem 1: Wrong item location in warehouse<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>This occurs when a picker goes to the warehouse location to pick an order, and the correct item is not there.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p id=\"yui_3_17_2_4_1456861820094_16784\"><strong>Impact<\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p id=\"yui_3_17_2_4_1456861820094_16788\">If an item is not where it should be in the warehouse, this means the picker needs to spend time looking for it. This delays the order fulfillment, which can lead to an unhappy customer and negative reviews. On top of that, it also makes for a highly inefficient warehouse operation.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p id=\"yui_3_17_2_4_1456861820094_16791\"><strong>How to solve it<\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p id=\"yui_3_17_2_4_1456861820094_16795\">With a warehouse management system (WMS), every item is scanned into a location. This means that when a picker is looking for an item, it will always be exactly where it should be.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:embed {\"url\":\"https:\/\/www.youtube.com\/watch?v=AQRYW0gtg6ku0026t=8s\",\"type\":\"video\",\"providerNameSlug\":\"youtube\",\"responsive\":true,\"className\":\"wp-embed-aspect-16-9 wp-has-aspect-ratio\"} -->\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\nhttps:\/\/www.youtube.com\/watch?v=AQRYW0gtg6k&amp;t=8s\n<\/div><\/figure>\n<!-- \/wp:embed -->\n\n<!-- wp:spacer {\"height\":\"60px\"} -->\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<!-- \/wp:spacer -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\" id=\"problem-2\">Problem 2: misspicks; human error<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p id=\"yui_3_17_2_4_1456861820094_16801\">A misspick is when a picker makes a mistake, which means the wrong items or quantities are picked.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p id=\"yui_3_17_2_4_1456861820094_16804\"><strong>Impact<\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p id=\"yui_3_17_2_4_1456861820094_16808\">If the wrong items or quantities are picked, time is wasted at the pack bench where, hopefully, the error is noticed. If the fault is not realised, the wrong items are dispatched which will then require a refund or replacement. As well as costing money, it also paints a poor picture of your brand.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p id=\"yui_3_17_2_4_1456861820094_16811\">To calculate the cost of those mispicks, multiply the number of mis-shipments per week by the cost of a mis-shipment and you will see how much money is wasted. When calculating the cost of a mis-shipment, don't forget to consider shipping costs, returns costs, labour time to re-pick, customer service work, and time spent rectifying bad online reviews.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p id=\"yui_3_17_2_4_1456861820094_16814\"><strong>How to solve it<\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p id=\"yui_3_17_2_4_1456861820094_16818\">Get goods-in right first time by scanning everything. Using barcode scanners in your e-commerce warehouse should make it impossible to pick the wrong item or the wrong quantity. With every incorrect pick, the scanner will create an error message, alerting the picker to their mistake.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p id=\"yui_3_17_2_4_1456861820094_16821\">As a final check for orders that have been picked in a batch, you may also benefit from scanning the items again at the point of dispatch to ensure you match the right items to each shipping label.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\" id=\"problem-3\">Problem 3: Paper-based picking<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p id=\"yui_3_17_2_4_1456861820094_16827\">You are printing orders on sheets of paper and sending the pickers to manually check off their pick lists.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p id=\"yui_3_17_2_4_1456861820094_16830\"><strong>Impact<\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p id=\"yui_3_17_2_4_1456861820094_16834\">This kind of operation is not only a lengthy process, but it is also highly inefficient and leaves a large margin for error due to lost or unfulfilled orders. Plus, the inventory is not automatically updated when items are picked.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p id=\"yui_3_17_2_4_1456861820094_16837\"><strong>How to solve it<\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p id=\"yui_3_17_2_4_1456861820094_16841\">Quite simply: eliminate paper from your warehouse by using warehouse management software with a mobile app. The mobile app replaces the paper, a bit like your mobile phone replaced the handwritten letter. When you remove the room for human error, you're in a good position to ensure that you're able to ship every order on time, and accurately, without fail.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\" id=\"problem-4\">Problem 4: No priority when picking<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>All of the orders are lumped together, and there is no process for deciding which orders should be picked first.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>Impact<\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If your orders are not prioritised, then often the most recent sales order items are picked first by default. This can mean that older orders or more important orders are neglected or delayed.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>How to solve it<\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>To solve this problem, you should find a suitable method for sorting your warehouse orders.&nbsp;Once you have a method in place, no priority order will be left over at the end of the day.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\" id=\"problem-5\">Problem 5: Labour-intensive picking<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Your picking process heavily relies on human effort and expertise. 'We've always hired more staff as we've grown and this can't go on forever.'<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>Impact<\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you have too many pickers working at the same time, you will likely be spending more money on labour than you are getting back in return. Overtime is starting to creep in and sometimes deadlines for fulfillment are missed.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>How to solve it<\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>The most efficient way to reduce the number of pickers needed for a single shift is to introduce automation into your warehouse. Automation should improve the efficiency of all your pickers, meaning that fewer of them are needed to fulfill the same amount of orders. A watches and jewellery retailer client of ours saw a 75% increase in picks per person per hour when using a WMS.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>A good idea is to benchmark your picking against industry standards. 100 items per picker per hour for small e-commerce order picks is a steady benchmark. Additionally, with automated processes, you'll be well set up to take the panic out of peak periods. With a WMS that's easy-to-use and easy-to-train, you can get temporary staff working on the warehouse floor within minutes.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\" id=\"problem-6\">Problem 6: no designated location for half-picked orders<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Workers realize partway through picking that not all of the items are currently available, and their work is wasted.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>Impact<\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Orders that are only half-picked are generally put back if the remaining items are not available, and fulfillment is postponed. Doing this leads to unhappy customers and potential negative reviews. However, dispatching half-orders increases your overall shipping costs.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you often find that your systems say you have an item in stock when you don't then forget Amazon and eBay. They will take you down if you fail this fundamental test. We have known eBay Power Sellers who have lost over \u00a3100k in revenue because of this.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>How to solve it<\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>The ultimate solution is to manage your allocation properly which means orders are only half-picked if you're happy to do a partial shipment. This is a business decision that can be set as a rule or reviewed against each order that can't be fulfilled.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Your e-commerce platform is unlikely to give you this. Without it, half-picked and cancelled orders will be routine. With the right warehouse workflows in place, you'll be able to improve warehouse efficiency for good.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\" id=\"problem-7\">Problem 7: fixed locations in warehouse <\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>'Every item has its place, except when that space is full, then it's stored in the overstock location...wherever that is...'<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>Impact<\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Having fixed locations eliminates the potential for flexibility to allocate high-demand items closer to the pack bench when necessary. It also means that warehouse space is not fully optimised, costing money and resources.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Inefficiency here usually means replenishment is made into a bigger issue, which itself results in more manual data entry to make stock location and inventory changes. The ultimate sign this is costing you is continuous stock takes that the team rely on for accurate inventory updates.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>How to solve it<\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Introduce a WMS that allows for dynamic locations. This will mean that you can put multiple stock keeping units (SKUs) in one location, as well as putting single SKUs in multiple locations. By doing this, you will make much better use of the space in your warehouse, save money and postpone the need to move to a larger site.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\" id=\"problem-8\">Problem 8: relying on human memory<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>'My warehouse team know exactly what item is where. Contractors and temps never seem to work out.'<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>Impact<\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Time is required to train pickers on the layout of the warehouse. When peak season hits and temporary staff are taken on, the same training cannot be afforded. Having this reliance on your pickers to know where everything is will cost time and money without providing a sufficient return.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>How to solve it<\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>With a WMS, the location of every SKU should be recorded. This means that when an item needs to be picked, the location is shown on the mobile app, eliminating all need for pickers to memorise the locations. This also means that temporary pickers can start using the system immediately, without the need for involved orientation.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\" id=\"problem-9\">Problem 9: One order per pick run<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Spending time walking through the warehouse to pick a single order instead of picking multiple orders along the way.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>Impact<\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>This is an inefficient process that wastes valuable time and resources. It also makes the order fulfillment longer leading to dissatisfied customers.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>How to solve it<\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>The reason that one order is generally picked in one pick run is because it is printed on a sheet of paper. However, by eliminating paper and using WMS workflows instead, pick runs can be devised in the most efficient manner, which can often mean multiple pickers pick items for one order as part of a batch run. The order is then combined at the pack bench, saving time and resources.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading {\"level\":3} -->\n<h3 class=\"wp-block-heading\">Here is how pick and sort to trolley flows<\/h3>\n<!-- \/wp:heading -->\n\n<!-- wp:embed {\"url\":\"https:\/\/www.youtube.com\/watch?v=I0wxWPe1FIE\",\"type\":\"video\",\"providerNameSlug\":\"youtube\",\"responsive\":true,\"className\":\"wp-embed-aspect-16-9 wp-has-aspect-ratio\"} -->\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\nhttps:\/\/www.youtube.com\/watch?v=I0wxWPe1FIE\n<\/div><\/figure>\n<!-- \/wp:embed -->\n\n<!-- wp:paragraph -->\n<p><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\" id=\"problem-10\">Problem 10: no picker accountability<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>You can't trace who has picked an order, and you can't track the progress of the order through your warehouse.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>Impact<\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>No accountability in a team is divisive, demotivating, and hard to mange. Your warehouse manager needs to be in the thick of it to have his pulse on productivity and even then he's open to personal bias.&nbsp;Not having this kind of visibility means that you are unable to assess the efficiency of your staff, as well as tracking the progress of an order. This means that you can't communicate with the customer regarding the status of their order.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>How to solve it<\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>A suitable WMS with focused e-commerce workflows should provide you will full visibility on all inventory movements, including which member of staff has performed each action. You need this focus in order to have full control over your warehouse processes and to eliminate&nbsp;warehouse chaos for good.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading {\"level\":3} -->\n<h3 class=\"wp-block-heading\">Here's how much visibility your warehouse team could have<\/h3>\n<!-- \/wp:heading -->\n\n<!-- wp:embed {\"url\":\"https:\/\/www.youtube.com\/watch?v=EPUkzzwpkak\",\"type\":\"video\",\"providerNameSlug\":\"youtube\",\"responsive\":true,\"className\":\"wp-embed-aspect-16-9 wp-has-aspect-ratio\"} -->\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\nhttps:\/\/www.youtube.com\/watch?v=EPUkzzwpkak\n<\/div><\/figure>\n<!-- \/wp:embed -->\n\n<!-- wp:paragraph -->\n<p><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Ensure order picking accuracy with Peoplevox<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Want to talk more about how our unbeatable ecommerce workflows will give you the ability to ship every order on time, without fail? <span style=\"text-transform: initial; background-color: transparent;\"><a href=\"https:\/\/www.peoplevox.com\/consultation\/\" target=\"_blank\" rel=\"noopener\">Arrange a call<\/a> with one of our specialists today.&nbsp;<\/span><\/p>\n<!-- \/wp:paragraph -->","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"categories":[37,48],"tags":[],"class_list":["post-15038","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-wms-explained"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>10 Common Problems With Order Picking... and How to Solve Them | Peoplevox<\/title>\n<meta name=\"description\" content=\"Overcome the 10 most common problems affecting order picking accuracy. 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