[et_pb_section fb_built=\u201d1\u2033 module_class=\u201dcpts-h1-text-image lightblue-gradient-section gradient-ttb\u201d _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d locked=\u201doff\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_row column_structure=\u201d1_2,1_2\u2033 make_equal=\u201don\u201d module_class=\u201dflip\u201d _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d locked=\u201doff\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_column type=\u201d1_2\u2033 module_class=\u201dpa-inline-buttons\u201d _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_heading title=\u201dEffortless Returns with Refundid + Descartes Peoplevox\u201d _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d title_font=\u201d|700|||||||\u201d custom_padding=\u201d0px|||||\u201d title_font_size_tablet=\u201d\u201d title_font_size_phone=\u201d\u201d title_font_size_last_edited=\u201don|desktop\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_text _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n
The Refundid and Descartes Peoplevox integration connects a customer-facing returns portal with your returns workflow inside the warehouse. Automation that turns returns into revenue and first-time shoppers into loyal customers.<\/p>\n
By connecting Descartes Peoplevox with Refundid, you are creating the ultimate customer-centric experience. Fast, efficient pick, pack and ship coupled with a complete offering for returns, exchanges, store credits and refunds. You can thank us for your reviews later.<\/p>\n
[\/et_pb_text][et_pb_button button_url=\u201d@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjUxNCJ9fQ==@\u201d button_text=\u201dTalk to Us\u201d _builder_version=\u201d4.27.4\u2033 _dynamic_attributes=\u201dbutton_url\u201d _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_button][et_pb_button button_url=\u201d@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjQ2MiJ9fQ==@\u201d button_text=\u201dTake a Tour\u201d _builder_version=\u201d4.27.4\u2033 _dynamic_attributes=\u201dbutton_url\u201d _module_preset=\u201ddefault\u201d background_layout=\u201ddark\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_button][\/et_pb_column][et_pb_column type=\u201d1_2\u2033 _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_image src=\u201d@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoiY3VzdG9tX21ldGFfd2hpdGVfY29sb3JfbG9nbyIsInNldHRpbmdzIjp7ImJlZm9yZSI6IiIsImFmdGVyIjoiIiwiZW5hYmxlX2h0bWwiOiJvZmYifX0=@\u201d alt=\u201dRefundid integration with Peoplevox\u201d align=\u201dcenter\u201d _builder_version=\u201d4.27.4\u2033 _dynamic_attributes=\u201dsrc\u201d _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u201d1\u2033 module_class=\u201dcpts-2c-image-h2-text dark-section\u201d _builder_version=\u201d4.27.4\u2033 global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_row column_structure=\u201d1_2,1_2\u2033 make_equal=\u201don\u201d _builder_version=\u201d4.27.4\u2033 background_size=\u201dinitial\u201d background_position=\u201dtop_left\u201d background_repeat=\u201drepeat\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_column type=\u201d1_2\u2033 _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_image src=\u201dhttps:\/\/www.peoplevox.com\/wp-content\/uploads\/2025\/09\/Refundid-Integration-flow-chart.png\u201d alt=\u201dRefundid Integration flow chart\u201d align=\u201dcenter\u201d _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d width=\u201d70%\u201d width_tablet=\u201d70%\u201d width_phone=\u201d70%\u201d width_last_edited=\u201don|phone\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_image][\/et_pb_column][et_pb_column type=\u201d1_2\u2033 _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_heading title=\u201dHow Does It Work?\u201d _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d title_level=\u201dh2\u2033 global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_text _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n
This partnership brings together a warehouse management system built for ecommerce brands with a next-generation returns and exchanges portal used by some of Australia\u2019s most dynamic retailers.<\/p>\n
The integration is a two-way data transfer, meaning data will flow into Descartes Peoplevox from Refundid and back again.<\/p>\n
The first interaction occurs when a return is lodged in Refundid, creating a return authorisation in Descartes Peoplevox for the items being returned. The second interaction takes place when that return is processed in the WMS. Refundid will scan the Descartes Peoplevox environment and approve the return once all item quantities in a return are scanned and processed by the warehouse team.<\/p>\n
This integration allows customers to create a return, instantly receive their money back, and then ship back their order to your warehouse, all through Refundid. Meanwhile, the warehouse team can use Descartes Peoplevox to see which items are being returned by customers, scan those items in rather than blind receive them, and get that stock back available in inventory.<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u201d1\u2033 module_class=\u201dcpts-1c-h2-icon-heading-text-vertical icons-light-gray-bg\u201d _builder_version=\u201d4.27.4\u2033 locked=\u201doff\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_row column_structure=\u201d1_4,1_4,1_4,1_4\u2033 _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_column type=\u201d1_4\u2033 _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_blurb title=\u201dInstant Refunds & Easy Exchanges\u201d image=\u201dhttps:\/\/www.peoplevox.com\/wp-content\/uploads\/2025\/08\/079_LA.svg\u201d image_icon_width=\u201d100px\u201d _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d header_level=\u201dh3\u2033 header_text_align=\u201dcenter\u201d body_text_align=\u201dcenter\u201d custom_padding=\u201d||0px|||\u201d locked=\u201doff\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]Refundid puts the power of choice in the customers\u2019 hands for a refund, exchange or store credit. By integrating with Descartes Peoplevox, you can now capture the data and process the return or exchange without a hitch.[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u201d1_4\u2033 _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_blurb title=\u201dNo Blind Inventory Receipt\u201d image=\u201dhttps:\/\/www.peoplevox.com\/wp-content\/uploads\/2025\/09\/122_LA.svg\u201d image_icon_width=\u201d100px\u201d _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d header_level=\u201dh3\u2033 header_text_align=\u201dcenter\u201d body_text_align=\u201dcenter\u201d custom_padding=\u201d||0px|||\u201d locked=\u201doff\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n
Connecting to Descartes Peoplevox\u2019s RMA functionality ensures returns data from Refundid is sent across to the WMS and allows the user to scan goods back into inventory rather than register them manually.<\/p>\n
[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u201d1_4\u2033 _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_blurb title=\u201dTurn Returns Into Revenue\u201d image=\u201dhttps:\/\/www.peoplevox.com\/wp-content\/uploads\/2025\/08\/290_LA.svg\u201d image_icon_width=\u201d100px\u201d _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d header_level=\u201dh3\u2033 header_text_align=\u201dcenter\u201d body_text_align=\u201dcenter\u201d custom_padding=\u201d||0px|||\u201d locked=\u201doff\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<\/p>\n
This integrated solution helps brands get inventory back online faster, upsell customers with easy exchanges, improve conversion rates and ultimately earn more 5* reviews.<\/p>\n
[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u201d1_4\u2033 _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_blurb title=\u201dBuilt for Anz\u2019s Leading Fashion Brands\u201d image=\u201dhttps:\/\/www.peoplevox.com\/wp-content\/uploads\/2025\/08\/310_LA.svg\u201d image_icon_width=\u201d100px\u201d _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d header_level=\u201dh3\u2033 header_text_align=\u201dcenter\u201d body_text_align=\u201dcenter\u201d custom_padding=\u201d||0px|||\u201d locked=\u201doff\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]This partnership knows how important building a community around your brand is. By connecting the WMS, Returns and Refunds, you are super-powering your customer experience.[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"
The Refundid and Descartes Peoplevox integration connects a customer-facing returns portal with your returns workflow inside the warehouse. Automation that turns returns into revenue and first-time shoppers into loyal customers. By connecting Descartes Peoplevox with Refundid, you are creating the ultimate customer-centric experience. Fast, efficient pick, pack and ship coupled with a complete offering for […]<\/p>\n","protected":false},"featured_media":242098,"parent":0,"menu_order":240,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"integrations-category":[24],"class_list":["post-636","integration","type-integration","status-publish","format-standard","has-post-thumbnail","hentry","integrations-category-returns"],"acf":[],"yoast_head":"\n