{"id":632,"date":"2025-08-07T14:23:57","date_gmt":"2025-08-07T14:23:57","guid":{"rendered":"https:\/\/www.peoplevox.com\/?post_type=integration&#038;p=632"},"modified":"2025-09-12T12:12:35","modified_gmt":"2025-09-12T12:12:35","slug":"swap-commerce","status":"publish","type":"integration","link":"https:\/\/www.peoplevox.com\/en-us\/integration\/swap-commerce\/","title":{"rendered":"Swap Commerce"},"content":{"rendered":"\n[et_pb_section fb_built=\u201d1\u2033 module_class=\u201dcpts-h1-text-image lightblue-gradient-section gradient-ttb\u201d _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d locked=\u201doff\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_row column_structure=\u201d1_2,1_2\u2033 make_equal=\u201don\u201d module_class=\u201dflip\u201d _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d locked=\u201doff\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_column type=\u201d1_2\u2033 module_class=\u201dpa-inline-buttons\u201d _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_heading title=\u201dBoost Customer Retention with Descartes Peoplevox + Swap\u201d _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d title_font=\u201d|700|||||||\u201d custom_padding=\u201d0px|||||\u201d title_font_size_tablet=\u201d\u201d title_font_size_phone=\u201d\u201d title_font_size_last_edited=\u201don|desktop\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_text _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]Brands can fully consolidate their tech stack from multiple solutions to Swap + Descartes Peoplevox. This integration streamlines processes: retailers get full visibility into outgoing and incoming goods and customers receive and return orders on their terms.[\/et_pb_text][et_pb_button button_url=\u201d@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjUxNCJ9fQ==@\u201d button_text=\u201dTalk to Us\u201d _builder_version=\u201d4.27.4\u2033 _dynamic_attributes=\u201dbutton_url\u201d _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_button][et_pb_button button_url=\u201d@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjQ2MiJ9fQ==@\u201d button_text=\u201dTake a Tour\u201d _builder_version=\u201d4.27.4\u2033 _dynamic_attributes=\u201dbutton_url\u201d _module_preset=\u201ddefault\u201d background_layout=\u201ddark\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_button][\/et_pb_column][et_pb_column type=\u201d1_2\u2033 _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_image src=\u201d@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoiY3VzdG9tX21ldGFfd2hpdGVfY29sb3JfbG9nbyIsInNldHRpbmdzIjp7ImJlZm9yZSI6IiIsImFmdGVyIjoiIiwiZW5hYmxlX2h0bWwiOiJvZmYifX0=@\u201d alt=\u201dSwap integration with Peoplevox\u201d align=\u201dcenter\u201d _builder_version=\u201d4.27.4\u2033 _dynamic_attributes=\u201dsrc\u201d _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u201d1\u2033 _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d locked=\u201doff\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_row _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d locked=\u201doff\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_column type=\u201d4_4\u2033 _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_testimonial author=\u201dLeo Connolly\u201d job_title=\u201dPartner Marketing\u201d company_name=\u201dDescartes\u201d portrait_url=\u201dhttps:\/\/www.peoplevox.com\/wp-content\/uploads\/2025\/09\/lc-headshot.jpg\u201d quote_icon=\u201doff\u201d portrait_width=\u201d170px\u201d portrait_height=\u201d170px\u201d _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d border_radii_portrait=\u201don|100px|100px|100px|100px\u201d border_width_all_portrait=\u201d5px\u201d border_color_all_portrait=\u201dgcid-e8c29871-7220-4352-919a-5f8504759966\u2033 global_colors_info=\u201d{%22gcid-e8c29871-7220-4352-919a-5f8504759966%22:%91%22border_color_all_portrait%22%93}\u201d theme_builder_area=\u201dpost_content\u201d]<p>Swap and Peoplevox are totally aligned when it comes to our vision for how brands should operate. Own your fulfillment process, keep your tech stack agile, and drive growth for your brand through seriously good customer experience. Integrating these two platforms provides a total solution for brands looking to scale operationally while providing that killer sales experience for their customers, end to end.<\/p>[\/et_pb_testimonial][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u201d1\u2033 module_class=\u201dcpts-2c-h2-text-image dark-section\u201d _builder_version=\u201d4.27.4\u2033 global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_row column_structure=\u201d1_2,1_2\u2033 make_equal=\u201don\u201d _builder_version=\u201d4.27.4\u2033 background_size=\u201dinitial\u201d background_position=\u201dtop_left\u201d background_repeat=\u201drepeat\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_column type=\u201d1_2\u2033 _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_heading title=\u201dBrands with Ambition Opting for Better Systems and Scalable Growth\u201d _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d title_level=\u201dh2\u2033 global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][\/et_pb_heading][et_pb_text _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d]<p>Acquiring new customers through digital channels is more expensive than ever. Investing in customer retention and customer experience is the smart, long-term investment.<\/p>\n<p>Here are some of the fast-growth merchants who have integrated Swap with Descartes Peoplevox to improve their returns and exchanges process alongside their ecommerce warehouse management system.<\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u201d1_2\u2033 _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_gallery _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d theme_builder_area=\u201dpost_content\u201d gallery_ids=\u201d241527,241526,241525\u2033 hover_enabled=\u201d0\u2033 sticky_enabled=\u201d0\u2033 fullwidth=\u201don\u201d module_class=\u201dgallery-layout-section\u201d][\/et_pb_gallery][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u201d1\u2033 module_class=\u201dcpts-1c-h2-icon-heading-text-vertical icons-light-gray-bg\u201d _builder_version=\u201d4.27.4\u2033 locked=\u201doff\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_row column_structure=\u201d1_4,1_4,1_4,1_4\u2033 _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_column type=\u201d1_4\u2033 _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_blurb title=\u201dSync RMAs\u201d image=\u201dhttps:\/\/www.peoplevox.com\/wp-content\/uploads\/2025\/08\/152_LA.svg\u201d image_icon_width=\u201d100px\u201d _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d header_level=\u201dh3\u2033 header_text_align=\u201dcenter\u201d body_text_align=\u201dcenter\u201d custom_padding=\u201d||0px|||\u201d hover_enabled=\u201d0\u2033 locked=\u201doff\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d sticky_enabled=\u201d0\u2033]When a customer generates a return or exchange in Swap, that data gets sent straight to Peoplevox so the warehouse knows what items are coming in ahead of time. You can also make this stock re-available to sell before you have it.[\/et_pb_blurb][\/et_pb_column][et_pb_column _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d type=\u201d1_4\u2033 theme_builder_area=\u201dpost_content\u201d][et_pb_blurb title=\u201dCut Out Manual Tasks\u201d image_icon_width=\u201d100px\u201d _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d header_level=\u201dh3\u2033 header_text_align=\u201dcenter\u201d body_text_align=\u201dcenter\u201d custom_padding=\u201d||0px|||\u201d hover_enabled=\u201d0\u2033 locked=\u201doff\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d title_text=\u201d142_LA\u201d image=\u201dhttps:\/\/www.peoplevox.com\/wp-content\/uploads\/2025\/09\/142_LA.svg\u201d sticky_enabled=\u201d0\u2033]A Peoplevox + Swap tech stack removes every manual process from Goods-In to Goods-Out and back again. No spreadsheets, data entry or paper picklists \u2013 they don\u2019t cut it at scale.[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u201d1_4\u2033 _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d][et_pb_blurb title=\u201dAutomate Returns Processing\u201d image_icon_width=\u201d100px\u201d _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d header_level=\u201dh3\u2033 header_text_align=\u201dcenter\u201d body_text_align=\u201dcenter\u201d custom_padding=\u201d||0px|||\u201d hover_enabled=\u201d0\u2033 locked=\u201doff\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d title_text=\u201d314_LA\u201d image=\u201dhttps:\/\/www.peoplevox.com\/wp-content\/uploads\/2025\/09\/314_LA.svg\u201d sticky_enabled=\u201d0\u2033]Receive and inspect items in the warehouse, then automatically push the return back into Swap and onto the customer for refunding, all in the Peoplevox returns module on the handheld.[\/et_pb_blurb][\/et_pb_column][et_pb_column _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d type=\u201d1_4\u2033 theme_builder_area=\u201dpost_content\u201d][et_pb_blurb title=\u201dLean but Powerful Tech Stack\u201d image_icon_width=\u201d100px\u201d _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d header_level=\u201dh3\u2033 header_text_align=\u201dcenter\u201d body_text_align=\u201dcenter\u201d custom_padding=\u201d||0px|||\u201d hover_enabled=\u201d0\u2033 locked=\u201doff\u201d global_colors_info=\u201d{}\u201d theme_builder_area=\u201dpost_content\u201d title_text=\u201d122_LA\u201d image=\u201dhttps:\/\/www.peoplevox.com\/wp-content\/uploads\/2025\/09\/122_LA.svg\u201d sticky_enabled=\u201d0\u2033]Swap provides one login for your entire operation including shipping, tracking, insurance, returns, and recycling. With the Peoplevox integration, we combine as the backbone of all your ecommerce logistics.[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"<p>Brands can fully consolidate their tech stack from multiple solutions to Swap + Descartes Peoplevox. This integration streamlines processes: retailers get full visibility into outgoing and incoming goods and customers receive and return orders on their terms.Swap and Peoplevox are totally aligned when it comes to our vision for how brands should operate. Own your [&hellip;]<\/p>\n","protected":false},"featured_media":242193,"parent":0,"menu_order":220,"template":"","format":"standard","meta":{"_acf_changed":true,"_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:divi\/placeholder \/-->","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"integrations-category":[24],"class_list":["post-632","integration","type-integration","status-publish","format-standard","has-post-thumbnail","hentry","integrations-category-returns"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Swap Commerce | Peoplevox Swap WMS Integration | Descartes Peoplevox<\/title>\n<meta name=\"description\" content=\"Enhance returns and exchanges by connecting Swap with Peoplevox WMS. 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